My appt went well and Ivette was very helpful with everything
5/2/2021
Clint B. VERIFIED CUSTOMER
Knowledgeable & dependable
5/2/2021
Evelyn C. VERIFIED CUSTOMER
Thanks for the excellent customer service and vehicle maintenance people you staff. That is what keeps me returning to Norms Reeves.
5/2/2021
Ahmbra A. VERIFIED CUSTOMER
Everyone was very friendly and accommodating as we waited for the car.
5/2/2021
Noe R. VERIFIED CUSTOMER
Norm Reeves honda does what it needs to to make its customers happy
5/2/2021
Joanna M. VERIFIED CUSTOMER
John Le was great from start to finish. He was attentive to our needs & quick & efficient in delivery with honesty.
5/2/2021
Christine H. VERIFIED CUSTOMER
Benito is always kind and helpful
He explains what’s needed so I can understand it clearly
He had been one of my advisors for many years and I always ask for him by name
He is wonderful
5/2/2021
Jill H. VERIFIED CUSTOMER
I have 5 Hondas and only take them to Benito Torres. I trust him completely!
5/2/2021
Jon . VERIFIED CUSTOMER
She is AMAZING AND SYPER AWESOME
5/1/2021
Martha C. VERIFIED CUSTOMER
Great service all around. The appt was very easy to make. Checking in was super smooth.
5/1/2021
David K. VERIFIED CUSTOMER
Very happy with service
5/1/2021
Tiffany S. VERIFIED CUSTOMER
Dont Bother I was told to come in at 10:00 am, they didnt start working on ny car until 12:00pm. Thanks for wasting 2 hours of my life.
I am moving to Philadelohia tomorrow.
Do not contact me!!!
5/1/2021
Colleen L. VERIFIED CUSTOMER
Yvette Rodriguez is the best customer service person I have run across in my entire life.
She cares about her customers her customers best interest is loyal to Norma's Honda and provides the most incredible service ever. She communicates she makes things happen on time I cannot speak more highly about Yvette! She is amazing thank you Colleen
5/1/2021
Sherry M. VERIFIED CUSTOMER
My problem with my vehicle locking/unlocking was not resolved. I understand that not all problems can be solved initially or immediately. However when I picked up car I was told my car was fixed and all locks were working. Jacob was very informative and helpful and was probably told they were were working. But the inside switch to lock/unlock did not work and the passenger door lock also were not working. I am not upset with Jacob because he must have taken technicians word. When he checked with them they then said they worked intermittently. But why wasn’t that communicated to Jacob? And the larger issue is why did the say locking devices were working when the inside switch clearly didn’t. I think someone dropped the ball there. And that upsets me. Again I came in was told all was fixed paid my bill and yet nothing was. Jacob arranged with me to bring car back on Monday. Still I feel someone wasn’t communicating well with Jacob.
5/1/2021
Christine L. VERIFIED CUSTOMER
Excellent!!!
5/1/2021
Beverly B. VERIFIED CUSTOMER
The detailing of my new car was not satisfactory.
5/1/2021
Nelson R. VERIFIED CUSTOMER
John is top class. Attention to detail and always friendly, one of the stand outs at Norms Reeves.
5/1/2021
Karen F. VERIFIED CUSTOMER
Viviana is a true Professional she is the only one I want as a our service adviser. Also Edgar Ayala our technician was awesome. Viviana and Edgar are a great team.