They wanted to charge me $130 for the two air filters which cost about $40 and literally takes less than 5 minutes to install. This was disappointing.
12/10/2021
Adolfo L. VERIFIED CUSTOMER
John Le was professional and kept me well informed and wen’t over and beyond I am totally satisfied!!! I give John Le two BIG thumbs up!!!
12/10/2021
Melanie . VERIFIED CUSTOMER
Thank you
12/9/2021
James W. VERIFIED CUSTOMER
Very nice experience ???? Your employees are very helpful.
12/9/2021
Elizabeth S. VERIFIED CUSTOMER
Ms Saenz was absolutely fantastic! My first time working with her and hope to continue working with her going forward. She is very knowledgeable, professional and articulate. She is exceptional. Great job with that hire, You are very lucky to have her on your team!
Merry Christmas Team Reeves!
12/9/2021
Reffy A. VERIFIED CUSTOMER
John always good and thank you
12/9/2021
Kai Y. VERIFIED CUSTOMER
Great friendly service.
12/9/2021
Lisa S. VERIFIED CUSTOMER
As always Benito is a pleasure to do business with. Professional and knowledgeable he keeps me coming back to this dealership for all my service needs! Thank you again Benito!
12/9/2021
Jenny D. VERIFIED CUSTOMER
I'm very grateful that Jacob was there to help me. I brought my car in for a battery problem an hour before the service closed. Jacob was by himself and busy with other customers but he managed to take my car in and was able to get my car fixed in half an hour. Excellent service. Thank you Jacob!
12/9/2021
Angela L. VERIFIED CUSTOMER
I really appreciated the one on one help.
12/9/2021
Geraldine S. VERIFIED CUSTOMER
Everything done to satisfaction and quick and the care was clean with no sign of being worked on.
12/9/2021
Albert A. VERIFIED CUSTOMER
Mr. John Le always treats us well and Norm Reeves Honda really has a spectacular employee as John is always honest and makes us feel great that we have our Honda service done here
12/9/2021
Alva M. VERIFIED CUSTOMER
I'm always satisfied with my vehicle's service here. Benito, is always friendly and as a professional worker. Always appreciate the service that I receive. Will always continue to come here for services with my vehicle.
12/9/2021
Andrew G. VERIFIED CUSTOMER
I was told to come back the next day after 10AM to get an additional key fob programmed to my car once the key fob arrived at the dealership. When I came at 4:30PM the next day I was told by a different advisor that this service needs to be performed at 3PM or earlier since there are no technicians available that late in the day. This information would have been helpful to know ahead of time given that I made special arrangements to leave work early. It is frustrating that I wasted my time and gas for no reason, especially when I spent over $1000 on services.
12/9/2021
Pamela L. VERIFIED CUSTOMER
Jacob was excellent. He clearly explained what service we needed and made us realize the value of the work. Our CRV has 90K+ miles and this service was indeed a good investment thanks to Jacob.
12/8/2021
Jeanne B. VERIFIED CUSTOMER
John Le is the best!
12/8/2021
Mark B. VERIFIED CUSTOMER
Jacob is a great service consultant. He listens, provides great advice and recommendations. Always provides status updates and everything it ready when promised. I’ve used many Honda dealers in many states over the past couple decades, Jacob is one of the best service consultants I have encountered. He earns the recognition.
12/8/2021
William C. VERIFIED CUSTOMER
Always good service and timely. Benito Torres is friendly and explains all the work, before and after it’s completed