He has been my service writer for 9 years now and I am always satisfied
4/15/2022
Kyle . VERIFIED CUSTOMER
Best rep I’ve worked with!!!
4/15/2022
Mark D. VERIFIED CUSTOMER
Waited almost 30 minutes to get checked in. Otherwise good service
4/15/2022
Joann &. VERIFIED CUSTOMER
Viviana always goes above and beyond. We trust her to get our needs taken care of and only feel comfortable to drop off our car when she’s there.
4/15/2022
Mike C. VERIFIED CUSTOMER
Thank u Tony for doing a thorough job! Friendly, polite, & knowledgeable! See u next time! Mike C
4/15/2022
Olivia G. VERIFIED CUSTOMER
Benito Torres always provides exceptional customer service! Thank you so much!!!
4/15/2022
Alejandra G. VERIFIED CUSTOMER
Excellent service.
4/15/2022
Patricia D. VERIFIED CUSTOMER
Great service
4/15/2022
Ernie C. VERIFIED CUSTOMER
Very helpful
4/14/2022
Lucia V. VERIFIED CUSTOMER
Thank you for the first service provided to my car.
That was fast and very professional!
4/14/2022
Gregory J. VERIFIED CUSTOMER
Viviana Saenz is an exceptional Service Advisor and always provides exemplary customer service. She is professional, thorough, and she always follows through with all requests. She provides 5-star service every time! It’s because of Ms. Saenz’ professionalism and exceptional customer service that I continue to return to Norm Reeves Honda in Huntington Beach.
4/14/2022
Diane L. VERIFIED CUSTOMER
4/13/22. Benito has been my service advisor for years with my Honda Civic. He has always been extremely helpful and gone out of the way to diagnose problems with my car. I think he loves his job and helping people and it shows. He also has great rapport with the mechanics. He is a great example of a service advisor. I think he would make a great manager but I hope he does not get promoted because then He would not be able to help with my car...Sincerely, Diane L
4/14/2022
Greg . VERIFIED CUSTOMER
Ivette was super helpful...excellent service!! Thank you guys...
4/14/2022
Johanne S. VERIFIED CUSTOMER
Very friendly and my car was serviced as promised (exceeded expectations- I was planning on a 4 hour turnaround, but your rock star team completed in just over an hour). You are the helpful Honda people. Washing it was also very helpful!!! Thank you
4/14/2022
Gregg F. VERIFIED CUSTOMER
Viviana was great and process was enjoyable and efficient.
4/14/2022
Rebecca R. VERIFIED CUSTOMER
Tony made my visit easy and pleasant
Great asset to the Honda family
Sincerely
Rebecca R
4/14/2022
Akira Y. VERIFIED CUSTOMER
Jason has been our Service writer since we had our first Honda Accord. He has always taken excellent care of our cars. He is extremely patient. We recently bought a Honda Passport, and I always have trivial questions regarding the car.He patiently answers any questions I have regarding the car.
With Jason serving customers, you’re sure to have customers returning for their service needs.
4/14/2022
Donald W. VERIFIED CUSTOMER
Overall, I had a good experience getting my car repaired. Tony was very professional and did a good job keeping me up to date on the progress of the repairs. Everything went as expected and I got my car back on time.
4/14/2022
Rick C. VERIFIED CUSTOMER
Tony did such an amazing job to make sure everything was up to par with my vehicle. He was communicative and had my best intentions at heart, and made sure my vehicle was safe to travel out of state.
4/14/2022
Justin Z. VERIFIED CUSTOMER
Great service Benito Torres went above and beyond his duties