My first visit was amazing! Viviana was very welcoming, friendly and professional. Kept me up to date on progress of car service. Reviewed service tech recommendations answered all my questions and greeted me a warm good bye see you next time. Truly a helpful Honda experience!!! Thank you for a marvelous first time visit Viviana! Will be back for future car repairs/maintenance.
10/27/2023
Ronald E. VERIFIED CUSTOMER
He was very helpful and courteous. Work was done earlier than estimated.
10/27/2023
Michael F. VERIFIED CUSTOMER
She was very helpful, respectful and kept me well informed on the status on my car.
10/27/2023
Chris M. VERIFIED CUSTOMER
Clayton was awesome !!!!!!
5 Stars.
10/26/2023
Edgar G. VERIFIED CUSTOMER
Good!
10/26/2023
Debra G. VERIFIED CUSTOMER
Ivette was very helpful and friendly
10/26/2023
Manal H. VERIFIED CUSTOMER
Alex was very professional and helpful.Thank you
10/26/2023
Joanne D. VERIFIED CUSTOMER
Just like to comment on Alexander for rendering exceptional service and made expediting the whole experience smooth and snag free..He exceeded what I've normally experienced in dealing with other dealerships I've used in the past...Thank you Alexander and thank you Norm Reeves Honda..????????
10/26/2023
Miesha B. VERIFIED CUSTOMER
Clayton provided superb customer service. He was extremely attentive, thorough, knowledgeable, kind, and communicative. He exceeded my expectations with the care of my vehicle. He is an example to follow. Promote this man! Thank you very much for the great experience, Clayton!
10/26/2023
Matthew B. VERIFIED CUSTOMER
JuT wanted to say John Le did a great job on taking great care of me and my vehicle His customer service and communication with me was outstanding I will for sure be back for all my vehicle service needs in the future.
Thank you John Le
Matt Brannon
10/26/2023
Nicole O. VERIFIED CUSTOMER
Happy with the customer service! When I came to pick up my vehicle , he remembered my name and greeted me walking into the building. Everything went smooth with drop off and picking up and office visit.
10/26/2023
Edgar A. VERIFIED CUSTOMER
Very helpful with all the concerns about my vehicle.
10/26/2023
Brett/ Ashley. VERIFIED CUSTOMER
Bonito was wonderful!
10/26/2023
Hiam S. VERIFIED CUSTOMER
Jason is always super helpful and accommodating
10/26/2023
Mary Ellen. VERIFIED CUSTOMER
Benito is the best! He always explains what work needs to be done without getting too technical. Benito's customer service skills are excellent.
10/26/2023
Kendall G. VERIFIED CUSTOMER
Clayton very respectful and informative.
10/26/2023
Annie Y. VERIFIED CUSTOMER
Benito is a fabulous service advisor. He is always courteous and explains things well. I have a closer Honda dealership I could take my car to, but because of Benito, my wife and I continue to stick with Norm Reeves HB to get our maintenance work done there. Benito ROCKS!
10/26/2023
Maria Nathalia. VERIFIED CUSTOMER
I went in to have a diagnostic and he encourage me to do my oil change. But now it still says I don’t have 100% oil. So I have to go back to let them fix this. And this waste a lot of my time. Someone should check before releasing the car.
10/25/2023
Joweh Z. VERIFIED CUSTOMER
I only see Benito Torres for my service concern
10/25/2023
Olakunle O. VERIFIED CUSTOMER
There was an issue from my previous service but it was addressed promptly and fixed right away.
Thank you