Benito is an excellent service manager. One of the indicator light came on . He was able to diagnose the problem right away and helped me fix the problem
5/30/2024
Jack M. VERIFIED CUSTOMER
Benito is great every time!
5/30/2024
Teresa C. VERIFIED CUSTOMER
The experience was terrific! He recommended what I needed and help me make smart informed decisions. Plus, once I mentioned the Costco discount he helped to apply it to my bill. Alex was super, the shuttle service is wonderful and I received a tremendous surprise to walking out to a beautifully washed fresh vehicle! Than you, thank you!
5/30/2024
Bernard R. VERIFIED CUSTOMER
Clayton was terrific
5/30/2024
Michelle T. VERIFIED CUSTOMER
Everyone is always running on time and very kind and efficient and explain things well. Benito is fantastic at his job. Much appreciated.
5/29/2024
Iraj R. VERIFIED CUSTOMER
Everything was good
5/29/2024
Minh N. VERIFIED CUSTOMER
John Le is good service experience. Thank you!
5/29/2024
Carol R. VERIFIED CUSTOMER
Excellent service
5/29/2024
Adel J. VERIFIED CUSTOMER
I have always had great experiences with the Norm Reeves dealership.
5/29/2024
Susan D. VERIFIED CUSTOMER
Alex was wonderful and took great care of me..I had a nail in my tire and was driving back to LA and Norm Reeves was the absolute perfect place to bring my Pilot….thank you so much
5/29/2024
Ali S. VERIFIED CUSTOMER
He was great
5/29/2024
Daisy /. VERIFIED CUSTOMER
Thank you. Viviana has always been a great service manager for our service visits.
5/28/2024
Janet R. VERIFIED CUSTOMER
thank you ????
5/28/2024
Andrew K. VERIFIED CUSTOMER
Quick and professional service
5/28/2024
Mike C. VERIFIED CUSTOMER
Very satisfied with the service we received we give Tony our Service representative a 5 star rating...
Thank you Tony...You rock
Mike and Lori Croft 2018 Honda Civic EX
5/28/2024
Allen W. VERIFIED CUSTOMER
John is great to deal with. He is communicating and answered wurstijs questions right away
5/27/2024
Andrew B. VERIFIED CUSTOMER
The team at Norm Reeves has always had my back! I worked with Alexander for my vehicle inspection and repair, and it couldn’t have gone better. I felt at ease and kept up to date with every step and why things were the way they were with my car. I have always used this service center and will continue to do so. 10/10 service and customer support!
5/27/2024
Robert S. VERIFIED CUSTOMER
I constantly had to reach out to the dealership for any information on the part that needed to be shipped. And for status on the work being done.
Seemed like I was more proactive than the dealership.
5/27/2024
Wayne C. VERIFIED CUSTOMER
Finally found the battery light issue caused by a bad rebuilt Honda alternator and obtained another alternator and installed it at no cost to me. Thanks Honda and John Le.