I would like to thank Benito for reviewing what the car needed and keeping it running so good. We have never had any problems since the car was new in 2017. Excellent job in keeping it running so good!! Benito is the BEST!
8/21/2024
John P. VERIFIED CUSTOMER
Benito Torres did a great job
8/21/2024
Adrienne J. VERIFIED CUSTOMER
Benito took care of my auto needs and explained future maintenance necessary. Thank you. Adrienne
8/21/2024
Benjamin N. VERIFIED CUSTOMER
He was very personable and professional. He was detailed and prompt in his responses. Paid attention to how my car was serviced. Thank you, John Le!
8/21/2024
Alberta O. VERIFIED CUSTOMER
John was great!
8/21/2024
Timothy B. VERIFIED CUSTOMER
Get rid of the random acts of kindness and focus on your loyal HONDA paying customer
8/21/2024
Robert U. VERIFIED CUSTOMER
The fact that I'm still driving the 2006 PILOT I purchased at Norm Reeves 18 yrs ago & still having it serviced there in the capable hands of Benito Torres,should tell all that's necessary about my high regard for Norm Reeves Honda in HB!!
8/21/2024
Jong K. VERIFIED CUSTOMER
Excellent service!!
8/21/2024
James B. VERIFIED CUSTOMER
Corrected recall issues.
8/21/2024
Erik F. VERIFIED CUSTOMER
Alex was the best
8/21/2024
Susan S. VERIFIED CUSTOMER
Tony took great, fast care of me. Thanks
8/21/2024
Baudelio R. VERIFIED CUSTOMER
Mr. Torres is attentive and profesional. He takes very good care of his customers and the vehicle
8/21/2024
Marcella F. VERIFIED CUSTOMER
Tony was very helpful.
8/21/2024
Eileen M. VERIFIED CUSTOMER
John Le did excellent job having my car inspected and serviced.
John Le had been servicing my car since 3017. He has good customer service and excellent communication.
8/21/2024
Juan G. VERIFIED CUSTOMER
I am always satisfied with Clayton's service and recommendations. It's a pleasant time when I go to norm reeves honda
8/20/2024
Cem K. VERIFIED CUSTOMER
Yes, but Ivette was very helpful getting the starter replacement done in a few hours. I wish the cost was not so high, $1100
8/20/2024
Alan F. VERIFIED CUSTOMER
My car randomly “stalls”. The techs had my vehicle for a few days and drove it for 80 miles without reproducing my problem. My problem occurred 6 times over a 2 day period. Since they couldn’t reproduce it the car was returned without any correction. I fear this will randomly occur again making my car pretty unsafe to drive.
8/20/2024
Lily H. VERIFIED CUSTOMER
Good timely service on the Honda CRV
8/20/2024
Charles S. VERIFIED CUSTOMER
Great job by all the Norm Reeves crew. Thanks to Ivette for her excellent help in resolving this service issue in a prompt and professional manner.
8/20/2024
Lily H. VERIFIED CUSTOMER
This is not John’s fault but I did not realize that you did not have access to my Acura service records. Several services were recommended to me which luckily I did not have time to do today anyway. But after I looked at my records, I realized that I had already had all of those things done. Since I don’t want to have to figure this out and search my records every time, I probably will go back to a n Acura dealer for servicing. Other than that, the service was great and I got my car back in a fairly short timeframe.