When I made the appointment, I was told the recall fix would take 1/2 day. In fact, it took all day. The service was not complete until after 6:00 p.m.. I was pleased, however, that they were able to keep my car overnight.
2/2/2025
Aura G. VERIFIED CUSTOMER
Benito was very helpful and knowledgeable. He made my experience very pleasant and precise. Thank you
2/2/2025
Saira Q. VERIFIED CUSTOMER
Thanks for the great service
2/2/2025
Kim C. VERIFIED CUSTOMER
Edward was very nice and professional from beginning to end. I was please with the service I received today. Thank you!
2/2/2025
Gordon G. VERIFIED CUSTOMER
friendly and explained things well
2/2/2025
Hung L. VERIFIED CUSTOMER
John is awesome
2/2/2025
Melvin S. VERIFIED CUSTOMER
john le made sure we were out on time. Meaning he promised my vehicle at a given time.
2/2/2025
Hanaa B. VERIFIED CUSTOMER
Proficient, experienced and working hard as the same every visit.
They did a great job
Thank you
2/2/2025
Bruce M. VERIFIED CUSTOMER
I always have great things_to say about the quality of work I get at Norm Reeves Huntington Beach, always top tier
2/2/2025
Eulalia P. VERIFIED CUSTOMER
When I left dealer they said everything was good as for my tires and I should be ok for a little while. Then as I went on my way I heard a noise a tire pressure popped up again. So I called Kevin to tell him why is this happening and he said he was wanted me to go back but at this point I am far and a little more unsafe.So apparently they gave me the wrong persons information. My experience was not great. I had always had a good experience but not this time.
2/2/2025
David M. VERIFIED CUSTOMER
Thank you
2/2/2025
Charles G. VERIFIED CUSTOMER
Thank you Benito for being there for us. Your expertise is very much appreciated and valued
2/2/2025
Janice C. VERIFIED CUSTOMER
Ivette was courteous ; she kept me informed as to the status of my car .
2/1/2025
Thomas W. VERIFIED CUSTOMER
Great service from Benito. He is very knowledgeable about the car and what is needed. He greated me and remembered seeing my name in his appointment book. I am in Irvine but will always make the drive to Huntington Beach Honda for award winning service advisors like Benito. My car repair was done on time, the price was fair for the high quality work, and I only trust Norm Reeves HB Honda to work on my car.
2/1/2025
Ann B. VERIFIED CUSTOMER
Ivette knew what she was doing and did it well. Thanks so much!
2/1/2025
Nancy E. VERIFIED CUSTOMER
Yvette answered my questions clearly and explained the recommended service for my CRV. We discussed a return visit for the factory recall work requiring more time, and she explained that a ride home was available. I appreciated her helpful attitude!