Edward Obando, Has a good customer service. He is polite and takes time to explain what I was looking for.
3/9/2025
Dora R. VERIFIED CUSTOMER
Excellent service!
3/9/2025
Jeremy K. VERIFIED CUSTOMER
Edward was exceptional. Very detailed and kept me updated on the progress. He was able to finish earlier then expected.5 out 5.
And thank you to the technicians
3/9/2025
Eric S. VERIFIED CUSTOMER
Awesome service provided . Staff very helpful
3/9/2025
Ronald T. VERIFIED CUSTOMER
Mr Lam was very helpful and a great person for your business.
3/8/2025
Cathy C. VERIFIED CUSTOMER
When I called to schedule the A maintenance and the recalls service, I was told that for the recalls, I'd have to wait until April (and they scheduled me for that). So yesterday I had the appt for the maintenance and Benito checked if the parts were available that day to fix the recalls and they were, so he added the recall to the service. The work was done by early afternoon.
Benito has always gone out of his way to take care of the customer. I have been a customer at this service dept since 2008 and he has always been the most respectful, efficient, kind, caring advisor. (I have had some not so good experiences with some of the advisors at this location, which is why I try to schedule with Benito).
3/8/2025
Joyce S. VERIFIED CUSTOMER
Yvette is always great to work with! She was very patient about rescheduling this recall appointment for me. The good news was the car was completed sooner than originally anticipated … that scores extra points.
3/8/2025
Julie N. VERIFIED CUSTOMER
Tony was amazing and made sure everything was taken care of.
3/8/2025
Steve E. VERIFIED CUSTOMER
Great service! Prompt and great communication!
3/8/2025
Edwin And. VERIFIED CUSTOMER
Always great to receive sufficient service with great friendly staff.
3/8/2025
Rita A. VERIFIED CUSTOMER
I appreciate your competent and efficient service
3/8/2025
Lawrence S. VERIFIED CUSTOMER
I went in for an oil change. Eduardo had told me that my car was also due for transmission service. I told him that I had an appointment later in the afternoon, but if he could get it done within a short time that I would take the service. I ended up waiting in the waiting room for three hours. To make things worse, after I became frustrated, I went to the front to speak to Eduardo. He was nowhere to be found, but my car was parked out front. The service had been completed and nobody had for me. I do not know for how long it had been sitting there. I have always had good service at your business, but this time I feel that my time was not respected.
3/8/2025
Janet E. VERIFIED CUSTOMER
Kevin Lam went over and above to help me today ??
3/8/2025
Bill I. VERIFIED CUSTOMER
Very professional. Makes extra effort to make sure I am taken care of.
3/8/2025
Jenny P. VERIFIED CUSTOMER
Service was quick. Thx.
3/8/2025
Denise D. VERIFIED CUSTOMER
Edward and the service team were very friendly, efficient and thorough with the service received. I appreciate them and will definitely recommend friends and family.
3/8/2025
Mohamed E. VERIFIED CUSTOMER
service center is really weird , suspicious and unprofessional
Every time I came in with my car in perfect condition then they till me they found a nail in tires , my last time yesterday I got the same problem and discovered that all the customers in the waiting area have also nails in their tires !!!! Plus the service assistant talked to me in unprofessional Un behaved way with a raised tone till his boss came back and solved it
Moreover sometimes I experienced getting to pay for services that’s not mandatory or should be done after more time or miles
Simple oil change took over 4 hours to be ready
I was about to buy a new Honda yesterday but I’ll go Toyota as they are more professional