Very happy with Clayton’s service. Very nice and professional! Great asset to your team! ????
6/7/2026
Lauren B. VERIFIED CUSTOMER
Clayton answered my questions. Everything was clear and service was prompt.
6/7/2026
Robert D. VERIFIED CUSTOMER
What’s happened to this car is known by every mechanic and service person involved with this Honda product. They know it is very common to have engine failure along with oil gas head gaskets and other problems. It looks like it’s gonna take a second party to resolve this for me.
6/6/2026
Brian G. VERIFIED CUSTOMER
Benito was great. Quick and very knowledgeable
6/6/2026
Danielle N. VERIFIED CUSTOMER
Everything was good!
6/6/2026
David S. VERIFIED CUSTOMER
Professional and courteous.
6/6/2026
Arnold R. VERIFIED CUSTOMER
John always make sure he always
Addressed my concerns and
I know he always puts my questions in the
Vehicle history for future reference..
6/6/2026
Richard L. VERIFIED CUSTOMER
Ivette Rodriguez very knowledgeable. Courteous kept me well. Informed a major asset to Honda dealership she is..
6/6/2026
Nolan W. VERIFIED CUSTOMER
Benito was my favorite service representative.
I will be requesting him next time i come back in!!!
6/6/2026
Alvin C. VERIFIED CUSTOMER
I had an outstanding experience working with Edward Obando at Honda. From the moment I arrived, Edward was welcoming, professional, and genuinely friendly. He greeted me with a positive attitude and made me feel like a valued customer right away.
Edward took the time to listen to my concerns, answered all of my questions clearly, and kept me informed throughout the service process. His knowledge, patience, and attention to detail gave me confidence that my vehicle was in good hands.
What stood out most was Edward’s exceptional customer service. His warm personality, great attitude, and willingness to go above and beyond made the entire experience stress-free and enjoyable. It’s rare to find someone who combines professionalism with such genuine care for customers.
Honda is fortunate to have someone like Edward on their team. He is a true asset to the service department, and I highly recommend him to anyone looking for excellent customer service. Thank you, Edward, for making my visit a great experience!
6/6/2026
Susan S. VERIFIED CUSTOMER
Benito was great. He was able to get my car serviced very quickly.
6/6/2026
Thai B. VERIFIED CUSTOMER
Benito Torres provided absolutely outstanding service from start to finish. He was professional, knowledgeable, and took the time to clearly explain everything throughout my visit. He kept me informed every step of the way and made what could have been a stressful experience genuinely pleasant. His attention to detail and customer-first attitude truly set him apart. I am highly impressed and will absolutely be coming back to Norm Reeves Honda Superstore Huntington Beach because of the level of service Benito provided. Highly recommend!!!
6/6/2026
Mary C. VERIFIED CUSTOMER
???????? well done
6/6/2026
Orion L. VERIFIED CUSTOMER
I always have a great experience at your Huntington Bch location Norm Reeves.
I think Alex my service rep could have been a little more communicative and attentive to text replies and more forthcoming to alerting to what service repair needs to be done with a follow up call prior to 'your vehicle is ready' notice.
Service done was great and on par as always.
Thank you.
6/5/2026
Kathryn W. VERIFIED CUSTOMER
Gave me options when I brought my car in for service.
6/5/2026
Robert R. VERIFIED CUSTOMER
Benito was outstanding! Excellent service, knowledgeable, patient, explained everything very well.
6/5/2026
Natalie L. VERIFIED CUSTOMER
Benito was incredibly professional, helpful, personable, and kind. He was also very communicative and always made sure to promptly relay the updates on my car.
6/5/2026
Brian B. VERIFIED CUSTOMER
Excellent, professional service, as always.
6/5/2026
Teresa C. VERIFIED CUSTOMER
I appreciate that Alex explained everything that was being done to my car.And why it needed to be done. He was very polite.