Kevin was very professional and provided exceptional service.
7/12/2025
Mary R. VERIFIED CUSTOMER
Benito’s service is greatly appreciated.
7/12/2025
Samantha S. VERIFIED CUSTOMER
Edward was extremely helpful and always had a smile on his face. Every experience that I’ve had at Norm Reeves Honda HB has been a great one
7/12/2025
Rodolfo I. VERIFIED CUSTOMER
Benito excels in all aspects, for many years I have only serviced my car when he is at work. Great person, excellent worker!!!!!
7/12/2025
Brandi T. VERIFIED CUSTOMER
John Le is an amazing service advisor!
7/12/2025
Thomas M. VERIFIED CUSTOMER
Friendly but still professional. Please send survey to this email.
7/12/2025
Greg K. VERIFIED CUSTOMER
Benito is the best. Always does what is right for the customer
7/12/2025
Kelvin L. VERIFIED CUSTOMER
Outstanding! Ivette is knowledgeable and helpful. I appreciate her great customer services with a smile. Ivette, pls keep up with the good works.
7/11/2025
Anthony C. VERIFIED CUSTOMER
This service would probably be my last at this location. I planned to have a major fix to be done on my car and to safely drive it after from the dealership. However, I wasn’t informed on major things that should have been mentioned such as adding gas to a replaced fuel tank for the car to work fine. In regards to the service to my car, the cars new parts (the fuel tank in particular) wasn’t secure enough and fixed properly to the point where my car wasn’t drivable the following day and I had to get it towed again and back to the dealership to get it fixed, again. I would believe that the team members would want the best interest for their customers and to make sure that their cars are safe to drive after as well as let their customers know exactly what was changed and how it was changed not only by paper but face to face.
7/11/2025
Donald W. VERIFIED CUSTOMER
Thank you for providing great service for my car in a timely fashion.
7/11/2025
Judith B. VERIFIED CUSTOMER
Excellent service!
7/11/2025
Ngoc B. VERIFIED CUSTOMER
Excellent
7/10/2025
Ryan K. VERIFIED CUSTOMER
Edward was very helpful and efficient. Great customer service and attitude.
7/10/2025
Marcus V. VERIFIED CUSTOMER
The customer service helped taken care of the situation. They have a great customer service care
7/10/2025
Matthew H. VERIFIED CUSTOMER
In-N-Out in very quick time, Clayton was very helpful, overall a very smooth process.
7/10/2025
Adrian A. VERIFIED CUSTOMER
I would like to thank Kevin Lam for assisting me. He was very fast and efficient with the information and it was clear to me. I very much appreciated that.
7/10/2025
Long P. VERIFIED CUSTOMER
I am very please with your services. Edward is nice, you got a good employee!
7/10/2025
Michael H. VERIFIED CUSTOMER
Tony went way above and beyond to try and resolve my problem. He was excellent and I couldn't be happier.
7/10/2025
Hung T. VERIFIED CUSTOMER
Ivette is knowledgeable & provides exceptional service. She is a rock star in the service team.