Tony Lagos is the best. He's always willing to advise on proper caring of my car during the service and afterwards.
9/6/2025
Janet H. VERIFIED CUSTOMER
Benito Torres gives excellent customer service and explained everything being done to my car to me.
9/6/2025
Ariela C. VERIFIED CUSTOMER
Efficient and very communicative throughout the whole process
9/6/2025
Elizabeth A. VERIFIED CUSTOMER
Benito is the best!!
9/6/2025
Paul V. VERIFIED CUSTOMER
Tony is great. He was informative and kept a positive attitude throughout the whole process. He made me feel like his team did their best. He was busy but didn't rush me in any way shape or form.A++ in my book.
9/6/2025
Maxwell P. VERIFIED CUSTOMER
Benito was professional and very helpful.
9/6/2025
John D. VERIFIED CUSTOMER
Much appreciation to Benito for confirming the services included in my lease contract. This came in at a time that was much needed for the family.
9/6/2025
Rieta S. VERIFIED CUSTOMER
Courteous and very helpful!!
9/6/2025
Charles B. VERIFIED CUSTOMER
Very courteous
9/6/2025
Francisco A. VERIFIED CUSTOMER
Excellent
9/5/2025
Erin S. VERIFIED CUSTOMER
Benito Torres was very professional and helpful. I normally see Clayton, my service advisor. Since he was off, Benito Torres step in and help me right away. From the 1st greeting he was very welcoming. On my way home, after the service, some lights came on. I called and was transferred to Alex, because Benito was out to lunch. Alex was very helpful as well, he even put me on hold and took his time to check with the technician that had worked on my car. He said it okay to drive but please come back so we can check all the lights means.
When I returned, I was met with the Technician and Benito again. They both checked the lights and explained it to me.
Great team and wonderful service experience.
This is the reason why I will keep going to get my vehicle service at Norm Reeves in HB.
Thank you,
Erin.
9/5/2025
Maria L. VERIFIED CUSTOMER
Than you so much
9/5/2025
Hai N. VERIFIED CUSTOMER
Service is good
9/5/2025
Terry A. VERIFIED CUSTOMER
Drove in Thursday morning 8 o’clock no appointment had a problem with my car. They were able to fix it. Changed my oil change. The filters service was impeccable. Everybody in service was very nice done with my car at 12:30 was very pleased. Thank you so much.
9/5/2025
Olivia V. VERIFIED CUSTOMER
Great customer service and advice!
9/5/2025
Jose X. VERIFIED CUSTOMER
Everything was great, workers are very nice
9/5/2025
Jane P. VERIFIED CUSTOMER
Bonito is always helpful, pleasant and understanding.
9/5/2025
Janice/ Darlene. VERIFIED CUSTOMER
Great - excellent!
9/5/2025
Heather A. VERIFIED CUSTOMER
Ivette was great! Approachable and personable. Answered all of my questions. Excellent service!