Joe is always great. He understands my needs and takes care of my car and me.
3/19/2025
Kevin B. VERIFIED CUSTOMER
Rodney and HoK consistently provide excellent service.
3/19/2025
Joseph K. VERIFIED CUSTOMER
I’m very frustrated that I brought my vehicle in October last year and there was a leaky transmission O-Ring and the dealership neglected to tell me it would be covered under my warranty if I just paid for the diagnostic. So earlier this week the leak is still there and I was under the impression that dye was put in from my October visit and learned it wasn’t because I didn’t approve. So I tell dealership to add the dye and find the leak. I’m informed the leak was found. I ask isn’t this covered under my warranty and Sam tells me my warranty expired 9 days ago.
To say the least I was livid! If I would have been informed back in October the leak would be covered under warranty it would have addressed.
The cost of the repair is around $800 and strongly feel the dealership should be covering this.
I’m very upset with this situation which is why I called Honda.
3/19/2025
Len H. VERIFIED CUSTOMER
Joe always does a great job
3/19/2025
Hanamantappa B. VERIFIED CUSTOMER
Thanks for timely service
3/19/2025
Gary E. VERIFIED CUSTOMER
Thank you Joe Valente and the service technician for assessing my issue. I was completely satisfied with encounter
3/18/2025
Dorthy A.. VERIFIED CUSTOMER
Friendly & Explained everything
3/18/2025
Thomas M. VERIFIED CUSTOMER
Always super job. Very friendly gets job done
3/16/2025
Mark B. VERIFIED CUSTOMER
Great service, Rodney is very helpful.
3/15/2025
John M. VERIFIED CUSTOMER
First time using the express service as there were no appointments for the day I could bring in the car. Thought it was just an oil change but needed some additional services. One of the Tecs stayed a bit later to get it done so I did not have to come back. I continue to use your service center even though you are not the closest dealer to our home we drive the extra way because of your customer treatment. We lived in Gurnee when we bought our car frim you. We now live in Cedarburg. Still usuing you. Keep up the good work. Our daughter just purchased her new car from you yesterday based on on our recommendation.
3/15/2025
Melissa F. VERIFIED CUSTOMER
Friendly and knowledgeable as always.
3/15/2025
John M. VERIFIED CUSTOMER
Thank you for taking care of us!
3/15/2025
James O. VERIFIED CUSTOMER
Samuel did a fantastic job. Kept me abreast of status of my car. Made sure I understood work being completed. Then gave me a 5 Point check list and suggested some work I need done. He scheduled it for me which was
3/14/2025
Claire C. VERIFIED CUSTOMER
He was very efficient and friendly! Always enjoy working either Honda Kenosha
3/14/2025
Not Provided. VERIFIED CUSTOMER
Joe did a great job
3/14/2025
Janet S. VERIFIED CUSTOMER
Service was great
3/13/2025
Greg K. VERIFIED CUSTOMER
Great job
3/13/2025
Denver W. VERIFIED CUSTOMER
Samuel is a very friendly and knowledgeable employee.
3/13/2025
Diana A. VERIFIED CUSTOMER
Rodney was extremely professional and I loved working with him.
3/12/2025
Robin E. VERIFIED CUSTOMER
Very pleased with your service department every time I come. Good communication systems in place. Organized, timely, efficient , friendly and professional.