I have always had great service at Gosch Chevrolet. The people in the Service Department are great, an it's a pleasure to find a group that takes customer service seriously.
5/5/2016
ALLEN C. VERIFIED CUSTOMER
Josh was very personable and took care of everything very promptly.
Thank you Josh
5/4/2016
Carol H. VERIFIED CUSTOMER
Thank you to my Service Advisor Mario Cisneros. Always a pleasure working with you!
5/4/2016
Tom L. VERIFIED CUSTOMER
It was great to have your Service people right there when we arrived for our appointment. Everyone had a great attitude. And the work was done quickly and correctly.
Thanks!
5/3/2016
BOBBY J. VERIFIED CUSTOMER
The only comment is , if you are not doing appointments on Saturdays don't book them. I had my vehicle serviced this last Saturday morning and the service writers was catching flack from customers for appointments.
5/1/2016
Joseph L. VERIFIED CUSTOMER
Not good
5/1/2016
Sam C. VERIFIED CUSTOMER
This time around, with my new Malibu so far everything has been absolutely wonderful.Its been two years. Thank you.
4/30/2016
KELLIE H. VERIFIED CUSTOMER
Mario is awesome at Making sure ur cAR is fixed.and giving updates on the cars progress . the only thing I don't like is ur text alerts they don't really notify when cAR is done it just tells u what ever it wants to tell u but I understand that it's all done throw the computer. but it could use so fixing don't lose Mario he will keep people coming back with his awesome additude
4/30/2016
Roger Z. VERIFIED CUSTOMER
I'M VERY PLEASED ON THE WAY MY PROBLEM TO MY TRUCK WAS RESOLVED.
4/30/2016
WAYNE S. VERIFIED CUSTOMER
I had no shuttle servive and had to wait about 2&a half hours....I asked the service desk several times and was told that this shuttle was a new service and would be coming and they never arrived.I asked when making the appointment and wad told i'd have shuttle. My appointment was 9:00,i got there at 8:45,and didnt get home until after 11:30, my morning was shot.
4/29/2016
Nancy R. VERIFIED CUSTOMER
Thank you for taking care of me. Nancy R
4/28/2016
Robert P. VERIFIED CUSTOMER
Left car there for warranty coolant leak and oil change for 2 days. Go to pick up and they say they forgot to do the oil change. I didn't want to wait there any longer so I brought it back the next morning. Waited 45 minutes then started to drive home. 10 minutes down the road i smell a burned smell. Then a cloud of smoke is coming from engine. Pulled over and opened hood and thick smoke continued to come out. Returned to dealership and found oil all over exhaust and sub frame. Horrible service horrible experience I will never bring my vehicle back to this dealership again. I also will never purchase another general motors vehicle due to the corporation not taking pride in craftsmanship. An Amber cover in headlight fell of when purchased and gm wants me to pay 100 dollars. I purchased a certified vehicle for a reason I wanted a safe reliable vehicle for my family. How can I trust a vehicle gm wont stand behind. They could have at least covered the cost of the part.
4/28/2016
Virgil C. VERIFIED CUSTOMER
I have always had good service
4/27/2016
Alejandro H. VERIFIED CUSTOMER
Went for an oil change was promised to be done at 10:30 they didn't deliver till 5 to 12 & i got there at 8:40 more than 3 hours to do a 15 min oil change most of the people that show up after us left before us i have a extended warranty that's I take it there but I rather pay somewhere else than go back the service ****
4/27/2016
Beverly S. VERIFIED CUSTOMER
Very professional and great help from you service department.
Thank you
4/27/2016
Benito M. VERIFIED CUSTOMER
Good work experience very polite and helpful thanks
4/27/2016
ROSALIE N. VERIFIED CUSTOMER
Great service. Thank you
4/26/2016
TOM H. VERIFIED CUSTOMER
I always bring my 2007 Corvette to Gosch Chevrolet for service. Service Advisor's Mario, Michael and Rob are always very courteous and helpful. Thank you all for your excellent service.