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Real Reviews from VERIFIED CUSTOMERS
Ron S. VERIFIED CUSTOMER
Always get the VIP treatment. Thanks Adrian you’re the best.
3/15/2024
Kunal Rajesh. VERIFIED CUSTOMER
A bit expensive B1 service package than expected. Wish I were able to choose only the tire rotation and oil change with included multi point inspection.
3/15/2024
Garrett D. VERIFIED CUSTOMER
Dianna was upfront and a pleasant service advisor
3/15/2024
Trevor M. VERIFIED CUSTOMER
Very flexible and efficient!
3/15/2024
Ankit M. VERIFIED CUSTOMER
Richard is very helpful.
3/14/2024
Gaurav K. VERIFIED CUSTOMER
too expensive and service manager was not supportive and friendly.
3/12/2024
Bassam T. VERIFIED CUSTOMER
Rich is very knowledgeable and quite helpful.
3/12/2024
Hue L. VERIFIED CUSTOMER
Awesome, thank you!
3/12/2024
Adarina A. VERIFIED CUSTOMER
He was nice and did a great job at explaining every step of the process.
3/12/2024
Vikram P. VERIFIED CUSTOMER
Dianna provided with all the information i needed to make my decision.
3/11/2024
Zixia Z. VERIFIED CUSTOMER
I had a great time at your store in Hopkins Auto Service. You guys surpassed all expectations, especially Dianna, she’s super kind and professional, thank you!
3/11/2024
Catherine M. VERIFIED CUSTOMER
Always get quality service when we bring in our Honda Odyssey for scheduled maintenance.
3/10/2024
Sharon I. VERIFIED CUSTOMER
Good service.
3/10/2024
Linda C. VERIFIED CUSTOMER
She was great! She was able to accommodate my request to have car ready by 2pm.
3/9/2024
Joseph M. VERIFIED CUSTOMER
My experience with Ricard Schwartz was great. He was friendly, thorough, and very helpful. The quality service was much appreciated. Thank you!
3/8/2024
Maria M. VERIFIED CUSTOMER
Service person wasn’t that nice. Came back before leaving location couldn’t find her. Pick up my car I couldn’t find MY person assigned someone else helped me, and I asked to that person for price of 1 service. He said “ I can not you have to talk with person who helped you” bad service
3/8/2024
Minrui Y. VERIFIED CUSTOMER
Good service. Keep it up!
3/8/2024
Karen M. VERIFIED CUSTOMER
Good job!
3/8/2024
Martha M. VERIFIED CUSTOMER
Jacqueline was very nice. However, when I arrived I was literally yelled at when I was out of my car and the car in front pulled away. I already had coffee, my purse and a book balanced. The man continued to shout at me to get back in my car. There was too much shouting and yelling going on in the entrance area. The man finally relented and moved my car, but it was was very upsetting. There has to be a more pleasant way of dealing with people especially during the first contact. I’ve been a Hopkins customer for decades.
3/7/2024
Nataiya W. VERIFIED CUSTOMER
I waited there for five hours charge me $250 for them to just tell me what was wrong with it. I already knew what was wrong with it. I went in there thinking they would fix my problem but I guess thank you for nothing.
3/7/2024