I noticed a strong, unpleasant odor as I was driving home. I had to take the car back the next day as the odor made my sinuses swell. They told me it was an additive to the air filters. They replaced the air filters. Why would you put something like that in the filters? The smell is noxious and someone with severe allergies and asthma might need an ER. They could then hold you liable.
11/13/2019
Elizabeth D. VERIFIED CUSTOMER
My experience was excellent. I was greeted cheerfully and promptly, the representative explained clearly what needed to be done to the car, the time it would take and an estimate of the cost. The work was completed within a couple of hours, well in advance of my expectations. Before I knew it, I had settled my bill and was back on the road. I would recommend Ace Ravago's services to any Honda owner.
11/13/2019
Scarlett T. VERIFIED CUSTOMER
Excellent customer services by Mr Juan Martín he is friendly and very helpfull. I am very satisfied. Thank you
11/13/2019
Neil M. VERIFIED CUSTOMER
As an intro and side note to my complaint, my car recently had a window broken. The main reason I brought the car in now is to reset the computer sensors to pass the smog test. He Drove my car around to try to reset the Computer sensors, which I wanted him to do. But after 20 miles he said he couldn’t continue unless he replaced the window for $665. I told him I don’t have that for a window right now. To get my car back from him I had to pay $160. Between this trip and working with Honda 9th Street service center I feel that I’ve paid $500 for nothing- I’ve seen nothing tangible come from hundreds of dollars in service fees.
11/13/2019
Maria C. VERIFIED CUSTOMER
Thank you for the excellent service. Quick and friendly.
11/13/2019
Marissa C. VERIFIED CUSTOMER
Kevin’s accommodations exceeded my expectations. It was my initial experience at Honda service center on 9th Ave. and was very impressed with the prompt, efficient , honest and friendly service from Kevin and the staff. I will recommend this place.
11/13/2019
Alejandro G. VERIFIED CUSTOMER
they gave me excellent service and Aaron wong is an excellent person thanks.
Very good service..
11/13/2019
Maggie B. VERIFIED CUSTOMER
It’s always a pleasure to come to SF Honda always very polite and friendly
11/13/2019
Sandra B. VERIFIED CUSTOMER
Everyone was friendly and knowledgeable.
11/13/2019
Jasmin S. VERIFIED CUSTOMER
Greg is great! He is always willing to explain why parts and services are needed in ways that make sense.
11/13/2019
Chris P. VERIFIED CUSTOMER
Aaron was great! Part of why I’m a Honda customer :)
11/13/2019
Helen L. VERIFIED CUSTOMER
Tommy is wonderful!
11/13/2019
Matthew C. VERIFIED CUSTOMER
The problem wasn’t fixed. Also, when the small part that I ordered came in, nobody bothered to call me about it. I had to call myself three weeks after it was ordered to find out that it it already arrived. Y’all ****.
11/13/2019
Dora S. VERIFIED CUSTOMER
Customer service was great
11/12/2019
Jeff C. VERIFIED CUSTOMER
My recent visit brought me in due to a tire replacement from a road nail that was covered under warranty.
Between Tommy and Aaron they took care of it as always!
11/12/2019
Timmy Y. VERIFIED CUSTOMER
Tyrone is the reason why I always come back to HONDA Service Center. Nothing more need to be said.
11/12/2019
Katherine S. VERIFIED CUSTOMER
Reynoldo was fantastic! Very helpful and accommodating. Thank you!