Good job very happy with the service.
Thanks Randy Trahan
3/7/2025
Carlos P. VERIFIED CUSTOMER
Very good
3/7/2025
Jamie L. VERIFIED CUSTOMER
Dulsey provided exceptional service. She listened to my concerns on my brand new vehicle.
I had already brought the car back to Lake Charles Toyota where purchased and they told me there was absolutely no issue with my vehicle. I have had several Toyotas (the only model I’ve ever owned) and this is my 4th RAV4 and I knew they didn’t drive like that.
Dulsey and the tech team diagnosed the alignment issues that were off in about 6 areas and fixed the issue.
Dulsey had wonderful customer service from start to finish and I look forward to doing business with her in the future with maintenance on my vehicle.
3/7/2025
Rondraqus B. VERIFIED CUSTOMER
Awesome as always
3/6/2025
Julie D. VERIFIED CUSTOMER
Dulsey is always extremely polite & helpful????
Job well done????
3/6/2025
Samuel N. VERIFIED CUSTOMER
We are pleased with the service we received with Leslie. She went above and beyond what we expected. I will gladly fill out a survey. Thanks!
3/6/2025
Kenneth B. VERIFIED CUSTOMER
I haven’t even made it to your service department. You’re supposed to be ordering the parts for the recall for my 2017 Toyota Tacoma.
3/6/2025
Quentin P. VERIFIED CUSTOMER
This was the best dealership experience I’ve ever had! I typically stay away from dealerships because of long wait times, poor service, and poor communication. Mrs. Dulsey and the technicians were honest and straight forward about the work that needed to be done on my vehicle and were able to complete all of the work in less than a day! I plan to return for maintenance like oil changes in the future! Thanks again!
3/6/2025
Errol C. VERIFIED CUSTOMER
Very speedy
3/6/2025
Tim B. VERIFIED CUSTOMER
Great client service and professionalism.
3/6/2025
Michelle C. VERIFIED CUSTOMER
Great job by Brent—as always!
3/5/2025
Susana L. VERIFIED CUSTOMER
I m always very satisfied with service of Steven Nelams He is always very thorough courteous approachable friendly & helpful He should be a model for young people who wants to start a job with Hampton A gasket leak was noted whn I brought my 2024 RAV4 on 2/18/25 The service is to replace the gasket leak He said it’ll take longer He kept me update of the status of the service as I hav an appt for 1230p In that way I m not worried about being late for the appt
3/5/2025
Shawn B. VERIFIED CUSTOMER
Give Brent a raise and don’t let him leave Hampton,
3/5/2025
John W. VERIFIED CUSTOMER
Good job
3/5/2025
Mildred M. VERIFIED CUSTOMER
Leslie is always on top of things!
3/5/2025
Bik C. VERIFIED CUSTOMER
Great team
3/5/2025
Debra B. VERIFIED CUSTOMER
Best service in Lafayette
3/5/2025
Wendy L. VERIFIED CUSTOMER
Good job
3/5/2025
Sherry C. VERIFIED CUSTOMER
Mr. Nelams said quite helpful, pleasant and professional.
The job
3/4/2025
Anthony T. VERIFIED CUSTOMER
Brent was great and very helpful in making the whole experience a positive and stress free one.