Leslie was great but the time it took to complete my repair was not. I had an appointment at 11. I got there on time. I was told it would take about 2 hours for the repair. My husband met me to go to lunch and dropped me back off about 1:15. I was told they had just started on my car. It was 2:45 before my car was ready. Had it not taken so long I would have been completely satisfied.
1/29/2026
James B. VERIFIED CUSTOMER
I am so appreciative of the communication & transparency of what they found on the history of this vehicle. This was so refreshing compared to Hixson Autoplex who sold me this truck with very little communication on its issues. Thank you Steven ! ????
1/29/2026
Juanita L. VERIFIED CUSTOMER
Steven was exceptionally good at explaining everything being done with my vehicle and kept me abreast of the progress.
1/29/2026
Roxanne B. VERIFIED CUSTOMER
When I left my tires showed they needed air. I was disappointed that air was not put in my tires. I went in for an oil change but tires showed they needed air. It seems that could have been taken care of really quick. Other than that great service.
1/29/2026
Bryan L. VERIFIED CUSTOMER
Leslie was awesome as usual
1/29/2026
Paul M. VERIFIED CUSTOMER
Leslie is great!
1/28/2026
Conrad B. VERIFIED CUSTOMER
I was extremely satisfied with your team very professional and the shuttle service was a lifesaver. Having been in retail for 56 years I can recognize a well run operation with employees the really are concerned about their customers. Keep up the good work and God bless Shalom Shalom
1/28/2026
Larry A. VERIFIED CUSTOMER
Trent was very professional
1/28/2026
Andrew S. VERIFIED CUSTOMER
Leslie was amazing. Great and easy experience every time!
1/28/2026
Raymond P. VERIFIED CUSTOMER
We appreciate Randy’s customer friendly attitude. He gave us a free car wash to make up for some text miscommunications during the servicing of our Highlander. It runs great now!
Thanks,
David Raymond
1/28/2026
Monique B. VERIFIED CUSTOMER
Mrs. Leslie always meets me with a smile, even when the temperature is 29° at 8 am on a Tuesday. She is professional yet personable. I always enjoy my time with her.
1/28/2026
Kevin L. VERIFIED CUSTOMER
The service was quick in priced correctly. The work was well done
1/28/2026
Jennifer Z. VERIFIED CUSTOMER
Waiting on it. I find Leslie to be very knowledgeable and capable. A super service manager.
1/28/2026
Ranie M. VERIFIED CUSTOMER
Leslie does an exceptional job for Hampton always going above and beyond to be certain my questions are answered and to be certain my concerns are resolved.
1/27/2026
John K. VERIFIED CUSTOMER
They were very courteous and professional.
1/27/2026
Gloria M. VERIFIED CUSTOMER
Steven was very helpful
1/27/2026
Phillip T. VERIFIED CUSTOMER
Mr. Steven was a pleasure to deal with right off the bat. He assured me that y’all would fix my truck. I am well satisfied which our customer service and I look forward in the future of buying a vehicle from y’all.