Steven C Nolan’s is exceptional and the reason I will return to Hampton for service in my Toyota Sienna!
Many thanks. Steven, I am grateful!
1/19/2023
Harold B. VERIFIED CUSTOMER
Stephen was exceptional. I will try to have him service me on upcoming visits.
1/19/2023
Ashley J. VERIFIED CUSTOMER
Mr. Steven Nelams provided excellent customer service. He was very thorough with explaining the services I would be receiving! It was a breath of fresh air!
1/19/2023
Chawana C. VERIFIED CUSTOMER
NA
1/18/2023
Patricia F. VERIFIED CUSTOMER
Best dealership ever. They give me great service, and lots of attention.
1/18/2023
Lee G. VERIFIED CUSTOMER
Super nice service department. Always great service.
1/18/2023
Marvin S. VERIFIED CUSTOMER
Service was great
1/18/2023
Mike D. VERIFIED CUSTOMER
Lesley was fantastic
1/18/2023
Kenneth R. VERIFIED CUSTOMER
Super service, quick and everything on time.
1/18/2023
Dana H. VERIFIED CUSTOMER
I wouldn’t say exceptional. Very good for sure.
1/18/2023
Gwyn C. VERIFIED CUSTOMER
I wS given an appointment for 11:30 am ..I drove all the way from Natchitoches to have this service completed now that the part finely came in.
Once I arrived to have the ( 30 min.) Job completed I was informed that it would be 3 to 4 hours before they could even get me in a service bay..
I informed the service technician that I could not wait that long since I had another appointment at 2 pm, and I told that it would be no longer then 30 minutes to install the part.
She agreed that "once" the car was taken to the service bay then it would only be approximately 30 minutes to install the part. But it was going to be 3 to 4 hours before that was going to.happen.
When I asked why I wasn't advised of the long anticipated wait when I made the appointment the technician compared the delay to that of a doctors office....sometimes situations arise that cause backups and delays...
I politely advised her that I have never had a doctors appointment that when I arrived they kept me waiting 3 to 4 hours before seeing me...
Needless to say.....the work was never complete and I took the part with me back to Natchitoches since it was already paid for....
1/17/2023
Nicole L. VERIFIED CUSTOMER
The Service Team Is Awesome!!!! I Really Appreciate Brent I Call Him Let Him Know What Was Going On With My Car He Got The Job Done I Love A Team That Love There Customers!!!!Thanks For Serving Me On Today!!!!
1/17/2023
Evelyn B. VERIFIED CUSTOMER
She is always a pleasure!
1/17/2023
Robin M. VERIFIED CUSTOMER
Thank you.
1/17/2023
David S. VERIFIED CUSTOMER
Good service
1/17/2023
Brandon T. VERIFIED CUSTOMER
On my receipt it indicated I declined a service but was never offered the service.
1/17/2023
Lynn H. VERIFIED CUSTOMER
Very friendly and professional
1/16/2023
Tim H. VERIFIED CUSTOMER
Awesome service
1/16/2023
Sandy R. VERIFIED CUSTOMER
Simple and quick fix, but took way too long, kept overnight but took all day the next day…