The wait time was longer than expected and I scheduled my service online but they said they didn’t get it which was highly disappointing. I would rate 6/10 sue to long wait.
9/3/2023
Gerald K. VERIFIED CUSTOMER
I was very satisfied with the service, and they we’re done with my truck in no time
9/2/2023
Charlene G. VERIFIED CUSTOMER
Na
9/2/2023
Joseph D. VERIFIED CUSTOMER
Everything was done in a timely fashion. Appreciated the cookies and coffee.
9/2/2023
Ken B. VERIFIED CUSTOMER
Very satisfied. The lady who helped me was great!!
9/2/2023
Stacey M. VERIFIED CUSTOMER
Everything was awesome
9/1/2023
Stephen A. VERIFIED CUSTOMER
Fast service as always.
9/1/2023
Mark G. VERIFIED CUSTOMER
I can through Lafayette on way to Texas and needed immediate service on Toyota 4 Runner. Was able to get in early morning and on my way within 1 hour.
9/1/2023
Corky C. VERIFIED CUSTOMER
Steven is a show stopper. Top notch service advisor. Good mood always!!!
9/1/2023
Troy V. VERIFIED CUSTOMER
Good job Hampton, I had a good day.
9/1/2023
Lisa R. VERIFIED CUSTOMER
There will be no one else but Carice that will take care of me at Toyota. She is truly a wonderful person to work with.
9/1/2023
Warren L. VERIFIED CUSTOMER
Leslie is the best !!!!
8/31/2023
Frank A. VERIFIED CUSTOMER
That it was done right
8/31/2023
Mike M. VERIFIED CUSTOMER
Leslie did a great job and soded her staff. Everyone was friendly and courteous and took good care of us. I will definitely be using Hampton in the future and I will also recommend it to my family and friends.
8/31/2023
Alex F. VERIFIED CUSTOMER
Customer service call center needs fine tuning.
8/31/2023
Alice H. VERIFIED CUSTOMER
I had an appointment to get my car serviced @ 2:00. I had no idea you closed at 3:00 on Saturday! I received an oil change and tire rotating, which I really needed! But I also really needed a complete car serviced! I had a really nice lady that assisted me! Everyone was nice.
8/31/2023
Christian M. VERIFIED CUSTOMER
Steven and the crew were awesome. Thank you for accomodating my needs and will certainly recommend in the future.
8/31/2023
Jeremy K. VERIFIED CUSTOMER
What was broken was fixed. And that’s awesome, but there are a few new issues as a result. Radio no longer working properly after service (3 out of 4 speakers not working. Likely due to having to take the dash apart during service). Vehicle smells like mildew after service. Handprint on inside windshield right in the driver side view. For $3600, could have squirted windex and spared a single swipe of cloth.
Overall, good service, just disappointed at these few items. I can and will take care of them, but seeing as you asked, I wanted to provide that feedback.
8/30/2023
Michael S. VERIFIED CUSTOMER
Very professional and quick service.
8/30/2023
Stephanie B. VERIFIED CUSTOMER
Since the Butler machine was still broken, and no one let me know Leslye provided a complementary wash plus detail for my vehicle and I was happy about that.