My car looks like new.I’m just truly satisfied. He is d best. He greeted me introduced himself n I couldn’t ask for better service.
12/21/2023
Larkin T. VERIFIED CUSTOMER
The experience here is always great.. ??
12/21/2023
Stephanie H. VERIFIED CUSTOMER
Carice is wonderful and we appreciate all of her help!
12/21/2023
David Rabadi. VERIFIED CUSTOMER
I wanted my exterior doorhandle replaced, I contacted the dealership and they told me that they already had the part. Then I contacted service and asked them whether I could get it done today and they said absolutely..
They got the job done within an hour, notified me and told me where my car was parked. When I got to my car, the gentleman that was standing by the door Quit his conversation and opened the door for me!!!!!! to which I responded “ duuuude come on now” ???? thank you!!
Service has definitely improved a lot compared to 4 or 5 years ago
12/21/2023
Laura B. VERIFIED CUSTOMER
Steven was so very helpful today. Needing a new key fob was a new experience for me & I freaked out over the price. Steven was patient, kind & friendly throughout it all!
12/21/2023
Stacy M. VERIFIED CUSTOMER
All was great
12/21/2023
Jason N. VERIFIED CUSTOMER
Phillip is the best!
12/20/2023
Cindy H. VERIFIED CUSTOMER
Employees were responsive and professional. It’s Toyota that made us wait a year & four months for the part - plus the second part. Perhaps it’s time to fit rid of the “about two weeks” response until the communists are out of office and the crime, manufacturing & supply chain issues are solved. We would have dropped full coverage insurance while it sat there had the average parts shipping time not been repeated when checking in.
Again, our local service department was great. It’s just a shame their corporate office is too busy pushing the global green Ponzi scheme (ESG) to ensure their service departments are “clued in” on all things to make their jobs easier & customers taken care of - like good corporate management should be doing. I looked into it and Toyota knew this was an ongoing customer issue and could have saved us a year of insurance & the hassle your employees don’t deserve.
Merry Christmas and Happy New Year to Hampton Employees!
Cindy & Ronnie
12/20/2023
Gabriele P. VERIFIED CUSTOMER
Mr Steven did an excellent Customer service, took care of my vehicle and went an extra mile . I give him a A+. He knows what he is doing , can give me answers about my warranty and what is cover. And what maintenance I need to be done and not just make stuff up.
12/20/2023
Jules H. VERIFIED CUSTOMER
Quick service all good
12/19/2023
Ricky T. VERIFIED CUSTOMER
Always great service
12/19/2023
James S. VERIFIED CUSTOMER
Job well done, thank you!
12/19/2023
Elizabeth F. VERIFIED CUSTOMER
Love doing my service with CARICE. She is always very professional and tends to all of my needs!
12/19/2023
Jacqueline O. VERIFIED CUSTOMER
Always a pleasure to bring my vehicle and be satisfied. Thank u all
12/19/2023
Susana L. VERIFIED CUSTOMER
I always have great, enjoyable, informative, excellent service with Steven Nelams
12/19/2023
Donald R. VERIFIED CUSTOMER
Always treated like a VIP when visiting HAMPTON TOYOTA!!
12/19/2023
Andy R. VERIFIED CUSTOMER
Quick and efficient
12/19/2023
Jenice E. VERIFIED CUSTOMER
Yes the service was week waiting for
12/18/2023
Neil A. VERIFIED CUSTOMER
I would like more information concerning my warranty.
12/18/2023
Christy B. VERIFIED CUSTOMER
Job well done great customer service very courteous & friendly knowledgeable thank you Phillip