The team there is always excellent Randy did a great job !
7/19/2024
Fontenette P. VERIFIED CUSTOMER
Thank you for always providing excellent service Steven.
7/19/2024
David M. VERIFIED CUSTOMER
Truck was not initiated service at the time I was told it would begin, and I had to initiate more than one call to learn the progress of the status with diagnosis and parts ordering and delivery progress.
Thank you.
7/19/2024
Rojelio S. VERIFIED CUSTOMER
Randy was very kind and understanding. He explained what was wrong with the vehicle and was very patient with us. Thank you Randy!!!
7/19/2024
Russell G. VERIFIED CUSTOMER
I had appointment for recall, although I don’t know how long the repair should have taken, I was at dealership for 3 hours. If service had been exceptional I would have expected to be out of there in less time. I think Leslie did her best & won’t hesitate to continue with her as my contact.
7/18/2024
Carla H. VERIFIED CUSTOMER
Leslie was knowledgeable and helpful. She is truly a Great Asset to your establishment.
7/18/2024
Brooke D. VERIFIED CUSTOMER
Carice E.Robert made my experience really easy. She answered any questions I had. She is the reason I will definitely be returning to Hampton for anything dealing with my car.
7/17/2024
David Gary. VERIFIED CUSTOMER
Great service
7/17/2024
Adam S. VERIFIED CUSTOMER
Long wait times but curious staff
7/17/2024
Curwaski V. VERIFIED CUSTOMER
Great service
7/16/2024
Devante C. VERIFIED CUSTOMER
Truly amazing! Very helpful and took amazing care of me!
7/16/2024
Elizabeth F. VERIFIED CUSTOMER
Service advisor leslie does not return calls or communicate with customers. Will not be doing business there again. My car went in for a airbag recall. Flyer that was sent in the mail says should take 30 min to check to see if repairs are needed. Y'all had me car the entire day. Finally I showed up after 5 and it was parked outside. Why no communication? Your service app is a joke!!. DO BETTER!!!!!
7/16/2024
Harold B. VERIFIED CUSTOMER
Leslie always takes special care to meet my needs. Thank you Leslie
7/16/2024
Karen S. VERIFIED CUSTOMER
Everyone was great
7/16/2024
Alyssa B. VERIFIED CUSTOMER
Dusley is efficient and very professional. I know that my car is in good hands when I go and she is the service manager. Thank you.
7/14/2024
Steven V. VERIFIED CUSTOMER
It was all good. I would like a truck but I know I can’t afford one.
7/14/2024
Roxanne H. VERIFIED CUSTOMER
Excellent service
7/13/2024
Mary F. VERIFIED CUSTOMER
Mr. Randy was very informative and explained things really well!