The customer service was great and the deliver was on time. However after I left the shot white driving down the highway my stearingwheal started vibrating back and forth. It's especially noticeable at about 70mph. I'm coming back in Monday to see if there's anything that can be done.
6/24/2018
Kim J. VERIFIED CUSTOMER
Service was very fast and friendly
6/23/2018
June M. VERIFIED CUSTOMER
I always get exceptionall service at Auffenberg Nissan
6/23/2018
Michael S. VERIFIED CUSTOMER
Please contact my wife Jan. She had called shop first. Her call was dismissed as not warranty. After I called technician was more helpful. Told me to bring in car and look at it. Her number is ****-****-xxxx
6/23/2018
Joyce D. VERIFIED CUSTOMER
The price of an oil change is too high!
6/23/2018
Bonnie W. VERIFIED CUSTOMER
Excellent service, Travis Johnson, the service advisor, made the entire
Experience easy and satisfactory. Thank you, Nissan, for employing
Such professional employees!
6/23/2018
Don H. VERIFIED CUSTOMER
Great service, as always!
6/23/2018
Barbara F. VERIFIED CUSTOMER
Pleased that I was able to get my vehicle serviced on the same day as i’m Inquiring about setting up an appointment. Timing was great as well as the service provided. Very pleased today ????
6/22/2018
Ashley W. VERIFIED CUSTOMER
Job well done
6/22/2018
John D. VERIFIED CUSTOMER
I appreciate the efficiency & professionalism Rob Courtial had during my service experience.
6/21/2018
Trudy H. VERIFIED CUSTOMER
Great customer service - always willing to go above & beyond. My service rep was Larry @ your Nissan service department in OFallom Il.
6/21/2018
Linda E. VERIFIED CUSTOMER
G00d service didn't take long
6/21/2018
Brandon R. VERIFIED CUSTOMER
The only dislikes I have are;
The dashboard never gets cleaned.
And open crevices on the seats don't always get vaccuumed.
Otherwise it's great.
6/21/2018
DAVID L. VERIFIED CUSTOMER
Treated very well, purchasing our new Altima was very easy. Our salesman John Pinch made our whole buying experience a pleasure!
6/20/2018
Robert S. VERIFIED CUSTOMER
Service employees didn't seem as friendly.
6/20/2018
Cathy B. VERIFIED CUSTOMER
5-star rating! Travis in Service dept has EXCELLENT customer service skills. He would be the reason for me to return to Auffenberg Nissan.
6/20/2018
Ann L. VERIFIED CUSTOMER
Today the service was completed in a timely manner.
6/20/2018
Ronald W. VERIFIED CUSTOMER
Horrible Butler, 2 nd time in row my Nissan was left dirty and could only see coating on interior seats. Outside had bugs and water spots everywhere, if coating was applied these things would not be visible. Interior looked as though it was barely wiped with dry cloth except for seats. Takes me almost 2 hours to get to dealership and waited over 3 hours (with 2 kids) for butler and tire rotation. Don’t think I’ll be back for a big waste of our time and gas money. Oh also, short guy with short red beard told me they don’t remove bugs when I got there, but remover card says you do, who is right? He is the guy that did the initial inspection on my Nissan. Totally regret buying at Auffenburg, will buy from Evansville Indiana next time.
6/19/2018
Kelley T. VERIFIED CUSTOMER
Awesome customer service!!!! Thanks Travis!
6/19/2018
Diana F. VERIFIED CUSTOMER
Travis took care of me today. Got me in and out in a hour. Very friendly and helpful.