I've dealt with Andy before. Just all around nice guy.
7/7/2022
Lindsey H. VERIFIED CUSTOMER
Andy was great as always! No issues to report and the wait time was reasonable. I'm always glad to see Andy when I bring my truck or my wife's Pilot in for service.
7/7/2022
Madison H. VERIFIED CUSTOMER
Y’all are great!
7/7/2022
Robert B. VERIFIED CUSTOMER
Never a problem with regard to service. Everyone is so professional!
7/7/2022
Cynthia R. VERIFIED CUSTOMER
Thank you
7/6/2022
Scott P. VERIFIED CUSTOMER
Kaylen was very polite & kept me informed!
7/6/2022
Deidra D. VERIFIED CUSTOMER
I had a scheduled appointment to have my new key fobs cut and then programmed to my car. It took exactly two hours for that! While others had their vehicles serviced and still got out quicker than me.
7/6/2022
Gabriel B. VERIFIED CUSTOMER
Dinorah was very helpful and went above and beyond providing the information needed all the while making sure I didn’t have any questions. She is always very sweet and has a beautiful smile. She is an asset to JOD!
7/6/2022
Keith O. VERIFIED CUSTOMER
Jack O Diamond is always my first choice for vehicle service. Thanks for everything!
7/6/2022
Jack D. VERIFIED CUSTOMER
Norah was awesome and took great care of us.
7/5/2022
Oscar C. VERIFIED CUSTOMER
Thanks for the thorough checkup on my Navigator. I had no idea there was any problem with the water pump.
7/2/2022
James M. VERIFIED CUSTOMER
Friendly personnel .. great service
7/1/2022
Carmax C. VERIFIED CUSTOMER
The did a great job great service dept
6/30/2022
Jeffrey J. VERIFIED CUSTOMER
I got an oil change done and I will be scheduling a appointment to have something else done soon.
6/29/2022
Kelli S. VERIFIED CUSTOMER
Your service representatives are informative & knowledgeable. What I’m not satisfied with is the Honda itself. It appears there is 1 problem after another. We had bought 3 autos from JOD between 2011-2019. We will not buy another Honda. Quality, resale and other issues say don’t buy another. So, there will be no more issues after today. I just traded our 2019 Pilot for a new SUV. It is unfair to say we weren’t satisfied with Kaylen or Andy, we’re not satisfied with Honda. No more showing up there for us.
6/29/2022
Andrea S. VERIFIED CUSTOMER
I always feel like I’m important at the service department. Andy Michaelis has helped me many times over the years and is always so professional and on-point. I love my Honda Pilot and I love the customer care I get at jack o diamonds. I mean every word I’ve written. It’s one of the reasons I’ve had 3 pilots, all from JOD.