Very satisfied . Thank you for your good service . Thank you Mr Graham for your helpfulness . Appreciate it very much. You are doing a good job.
2/19/2020
Natasha S. VERIFIED CUSTOMER
Ashli is always attentive, communicative and efficient during my service visits.
2/19/2020
Jeffrey G. VERIFIED CUSTOMER
Graham was great
2/19/2020
Billie S. VERIFIED CUSTOMER
I was happy with the repair but my vehicle was returned to me without being washed or vacuumed, which I thought was a standard practice.
The floor mat was dirty and water spots, dried up bird droppings, etc. I had just had it washed before turning it over for repairs.
2/18/2020
Steve K. VERIFIED CUSTOMER
He's good to work with...
2/15/2020
Eva S. VERIFIED CUSTOMER
It's wonderful experience... Brand was very helpful. Thank you ..
2/15/2020
Karen H. VERIFIED CUSTOMER
Brad was great.Thank you for your service
2/15/2020
Sunday L. VERIFIED CUSTOMER
Didn’t check the price of black material that was clearly sticking out of the hood. Which was one of the list of things I mentioned.
Returned the car and after doing updates to the electronic system, failed to check that my XM was gone and all other phone data was gone. Very irritating.
2/15/2020
Joe W. VERIFIED CUSTOMER
Mark took care of everything for me from arranging to pick up my car to doing the repairs and then returning my MKZ back to my home.
Thank you so much for the excellent service!
Joe W
2/14/2020
Barbara L. VERIFIED CUSTOMER
Brad always goes the extra mile to quickly address any issues I have with the car. He ensures I have a diagnosis, repair and timeline, cost info. If I need a loaner he always gives me one that makes my neighbors envious????. I am always pleased with service.
2/14/2020
Richard H. VERIFIED CUSTOMER
Brad was great. A part was delayed and be communicated well and got the job done
2/14/2020
William M. VERIFIED CUSTOMER
Prompt and efficient
Love having Island Club for a comfortable wait
2/13/2020
Douglas O. VERIFIED CUSTOMER
Everyone is always very Professional and Personable . Especially Mr. Gramm - he is always helpful with lots of good information and make everyone so comfortable. Actually- I think you could give him a raise $$$????????????????JB Olds
2/13/2020
Richard R. VERIFIED CUSTOMER
Ashli Barriw also assisted in finalizing our issues working with Graham
2/13/2020
Dawn H. VERIFIED CUSTOMER
Brad was an incredible help in fixing my Jaguar FType. Always friendly and there to help! Thx~Dawn
2/13/2020
Maria P. VERIFIED CUSTOMER
Nice place and good service.
2/13/2020
Charlie D. VERIFIED CUSTOMER
Great work done promptly.
2/12/2020
Michelle Monique. VERIFIED CUSTOMER
It’s been a long time since we have found and received great service from a new car auto center.
This is it! We are completely satisfied with your high level service! Thank you so much, Ashli Barrow!! I will tell my friends and family about the wonderful service we received from you...
Thank you again for your excellent efforts!
2/12/2020
James W. VERIFIED CUSTOMER
I specifically asked that the oil change timer be reset after servicing - that wasn't done. Two tires were at 33 psi, 1 at 34 psi and 1 at 35 psi, after servicing, so tire pressures weren't checked. The windshield washer fluid wasn't refilled. What else didn't they do?
2/12/2020
Matthew W. VERIFIED CUSTOMER
The purpose for the car pickup was to setup the feature “phone as a key”. The sole purpose my car was picked up was to install the update. I have no idea if this actually happened