Thank you for taking care of my husband and my car. I look forward to doing business with you.
3/24/2020
Lanius, Samuel. VERIFIED CUSTOMER
Always a good experience
3/23/2020
Jennifer M. VERIFIED CUSTOMER
Ashli is the best! She makes things so effortlessly for me. I really hope to see her in a leadership position. I called corporate but they would not give me Alexi veselo“s email. They did notate my account. I would appreciate if given a way yo reach out to this department head. Thanks
3/23/2020
Marilyn M. VERIFIED CUSTOMER
Mark was a huge help
3/21/2020
Paul M. VERIFIED CUSTOMER
Ashli did a great job communicating progress, the issues identified and answering my questions.
My expectations for identifying the issues was much higher. This is not a reflection on Ashli and realize this survey is to provide feedback on her service however I don’t know another way to communicate my frustration.
Resolving my issues by trial and error is not my desire as it could get costly. reassurance in the resolution I would expect to better from m the dealership. I can do this kind or troubleshooting and replacement by any shop.
3/21/2020
Robert S. VERIFIED CUSTOMER
Mark provides expertise delivered in a friendly professional way that comforts me and backs up the quality service provided by him and Island technicians. Clearly,they know what they're doing, and my MKC received the best service available.
3/21/2020
Lanford S. VERIFIED CUSTOMER
As usual, Ashli did a good job in organizing our service experience and getting the issues addressed. Thanks Ashli!
3/20/2020
Caroline K. VERIFIED CUSTOMER
Quick and great customer service. I had a nice place to wait and work and my car was clean when it was done!
3/20/2020
Anthony B. VERIFIED CUSTOMER
Outstanding service
3/20/2020
Peter M. VERIFIED CUSTOMER
Graham is always informative and very helpful. We will miss the service of the quick lane after April 1.
3/20/2020
Debra D. VERIFIED CUSTOMER
Please do not close the Quick Lane.
3/20/2020
Wurzer, Terri. VERIFIED CUSTOMER
Great Job , thank you for keeping me informed through the day and getting my vehicle back to me in a timely fashion.
3/20/2020
Richard R. VERIFIED CUSTOMER
Excellent service, I needed a battery and had groceries in the car. Graham got me in and out in a hurry. Thank you
3/20/2020
Martha V. VERIFIED CUSTOMER
Ashli noticed an issue with my car and checked to see if it was
covered under warranty and it was! Saved me a lot of money.
Your service team is exceptional. Thank you.
3/20/2020
Wayne W. VERIFIED CUSTOMER
We would sometime get a complimentary wash we did not get one
3/20/2020
Buoy Media. VERIFIED CUSTOMER
Love, love, love to be able to get the car picked up and get a reserve car. This makes our daily lives much easier.
Thank you
3/19/2020
James M. VERIFIED CUSTOMER
Great as always!
3/19/2020
Marilyn C. VERIFIED CUSTOMER
Ashli is always knowledgeably and goes above and beyond. She noticed my key fob was weary out and replaced it.