My service was good. Just a few hiccups. One, was told it will take one and half hours. Took 3 hrs. But that was fine. Bret took 15% off the bill. :)
Second, they forgot to reset the oil indicated. But, I got it set. Now one more thing. It could have been done but I did not see any precautions taken to prevent the Covid issue.
9/11/2020
Martha H. VERIFIED CUSTOMER
Ashli has been the only service tech I’ve had the pleasure to work with. I’m sure she is representative of Idland Jaguar’s reputation. She exhibits not only her knowledge but her professionalism and genuine ability to do her job. I’m very glad she’s a part of your team!
9/11/2020
Heather G. VERIFIED CUSTOMER
Everything was amazing. I can’t tell you how awesome the customer service is!
9/11/2020
Michael W. VERIFIED CUSTOMER
Ashli is very helpful and works to ensure the issues are 100% resolved with our vehicle.
9/10/2020
Marcella H. VERIFIED CUSTOMER
I’m very glad to have Mark as my go to gentleman at Island Lincoln and Mercury on Merritt Island, he always meet me with a smile and a positive word as I come through the door. I’m ever so thankful that he is looking out for me and wanting whatever needs done is fair and not cutting quality.
He recommends what I need for my Lincoln, not cutting corners always giving me quality work. I appreciate that he
9/10/2020
Harry M. VERIFIED CUSTOMER
Awesome service from Ashley
9/10/2020
Roger W. VERIFIED CUSTOMER
Complementary biscuits and gravy would be greatly appreciated for all your customers who are getting their vehicle service
9/9/2020
June D. VERIFIED CUSTOMER
Graham was excellent great customer service
9/9/2020
Geraldine S. VERIFIED CUSTOMER
Ashli was excellent! Although my recall wasn’t able to get addressed today she was very accommodating and communicated throughout the process.
9/8/2020
Jeff W. VERIFIED CUSTOMER
Always a pleasure doing business with you !
9/8/2020
Peyton C. VERIFIED CUSTOMER
Good as usual
9/5/2020
Kathleen M. VERIFIED CUSTOMER
I was very happy with the service
9/5/2020
Sharon C. VERIFIED CUSTOMER
I trust both people in your service dept which is very important. Both are very professional. I bought the car from your dealership and it is the only place that has done work on it.
9/5/2020
Lori S. VERIFIED CUSTOMER
Ashli R. Barrow was courteous and professional as alwsys. Best service advisor around.
9/5/2020
Margret B. VERIFIED CUSTOMER
I appreciate that my car was taken in and seen quickly! Lived that they washed and vacuumed it, I just took my granddaughter to the beach and hadn’t had time.
9/4/2020
Mark E. VERIFIED CUSTOMER
Mark is friendly, professional and reliable. We go to him for all our service needs
9/4/2020
Jacqueline C. VERIFIED CUSTOMER
Brad Sweitzer is an awesome service advisor who provides exceptional customer service who is willing to go the extra mile. Your dealership must be commended for investing in your staff whether working upfront or behind the scenes in the service maintenance of our vehicles. Please inform all who worked on my vehicle of my sincere thanks.