Can’t say enough good things about Graham. We called at last minute for oil change. He got us in and out in a reasonable amount of time. ThAnk you, Graham for always being so helpful!
12/19/2020
Charles S. VERIFIED CUSTOMER
Outstanding Service
12/19/2020
Nildette A. VERIFIED CUSTOMER
Issues with miscommunication, which cost me money. I am very unhappy with the service I received. It felt like I was not a priority since I didn't own a fancy car. I will not be returning to Island Lincoln in the future for service or purchasing a vehicle. Very disappointed.
12/18/2020
Dominic L. VERIFIED CUSTOMER
Great service from Ashli but the Ford product is very poor quality and unreliable.
12/18/2020
Michael S. VERIFIED CUSTOMER
I brought the vehicle in for 7 items: 2 filters, tire rotation, oil change, transmission clunk,seat rattle and air conditioner gurgle. Of the 7 items,2 were addressed the air and the seat. The seat still rattles and the jury is still out on the air conditioner. I was looking into the extended warranty but, am sadly disappointed and discouraged after this visit.
12/18/2020
Beverly H. VERIFIED CUSTOMER
Brad always a pleasure to do business with.
12/18/2020
James J. VERIFIED CUSTOMER
Very Professional operation
12/18/2020
Katherine P. VERIFIED CUSTOMER
James was outstanding! He was very informative friendly and took great care of my truck.
12/18/2020
Lanius, Samuel. VERIFIED CUSTOMER
Graham and the other personnel at Island do not disappoint. I frequently recommend them.
12/17/2020
Michael P. VERIFIED CUSTOMER
This is my dealer and my team. They are outstanding.
12/17/2020
Michael A. VERIFIED CUSTOMER
The service I received was professional and timely. I appreciate the value provided and concern for my time.
12/17/2020
Harold C. VERIFIED CUSTOMER
Graham kept me informed as to when my MKX would be delivered & cost of service.
12/16/2020
Kurtis H. VERIFIED CUSTOMER
The service itself was great. What was disappointing was that I had to wait 2 weeks to schedule the repair of a defect in my brand new Aviator.
Across the board, everyone was polite and professional, it’s the wait that was the issue.
12/16/2020
Yvette M. VERIFIED CUSTOMER
Great service! Thank you.
12/16/2020
Mark P. VERIFIED CUSTOMER
My wife's car was in the service department from November 13 until December 14. That is completely unacceptable. We were told it was an 11 service hour job and that took 3 weeks to complete. Our service rep Brad was nice but that doesn't make up for the 4 week long repair job. We also had them complete the free yearly detail and they left dirty fingerprints on the white ceiling and never touched the third row. There were crumbs left in all of the cupholders. If I'm paying over $100,000 for a vehicle I expect better performance from the service department.
12/16/2020
James G. VERIFIED CUSTOMER
Courteous and professional service. Greatly appreciated.
12/15/2020
Celeste A. VERIFIED CUSTOMER
I appreciate all of your help. I live alone and having a car is very important. Thank you again.
12/15/2020
Susan F. VERIFIED CUSTOMER
Thank you for your services. Susan
12/15/2020
Michael P. VERIFIED CUSTOMER
Exceeded expectations with scheduling, execution, and delivery.
Thank you Ashli
12/15/2020
Don S. VERIFIED CUSTOMER
Thank you for going beyond my highest expectation!