The new messaging service leads to confusion. It should not take 2 plus days for scheduled annual maintenance.
3/27/2019
Jimmy C. VERIFIED CUSTOMER
Ashli is the best service tech I have ever felt with. Professional and knowledgeable. She has fantastic communication skills and always keeps me informed. She does not lead the customer with false expectations but provides the truth delivers excellent results. Many thank yous for everything.
3/27/2019
Wendy B. VERIFIED CUSTOMER
Out of town visitors and so appreciate your being able to service my car without issue Thank you for such prompt and courteous service
3/27/2019
Matthew P. VERIFIED CUSTOMER
Ash was great to deal with! This was my first time meeting her because we always used the loaner option. Great experience!
3/27/2019
Andrew R. VERIFIED CUSTOMER
My vehicle was brought in for a recall where the transmission needed some type of download to reprogram it. They did the work and I had my vehicle back in a timely matter.
3/26/2019
G J. VERIFIED CUSTOMER
My issue couldn’t be fixed. Not Ashli’s fault. Just can’t be done.
3/26/2019
Michael W. VERIFIED CUSTOMER
Good job
3/26/2019
David P. VERIFIED CUSTOMER
I appreciate that Graham and the technicians go beyond the ordinary to make sure that the customer is fully satisfied with the service work performed on their vehicle. I will continue to use and recommend your company to others.
3/26/2019
Greg And. VERIFIED CUSTOMER
Brad was very precessional & personable, made for a great experience.
3/26/2019
Juan R. VERIFIED CUSTOMER
Actual work went unaccomplished a second time. Something is going wrong on the work floor. Service rep understood well what needed to be done, but work performed was incomplete. Now a 3rd visit needs to be accomplished
3/25/2019
Carrie T. VERIFIED CUSTOMER
Always receive the best service.
3/25/2019
Jeffrey H. VERIFIED CUSTOMER
Best service I’ve ever experienced!
3/25/2019
Amy G. VERIFIED CUSTOMER
Great!
3/23/2019
Robert K. VERIFIED CUSTOMER
The car was ready when promised and I was introduced to one of the used car salesmen who gave me good advice on preparing the car for sale.
3/23/2019
Frank B. VERIFIED CUSTOMER
Graham provided many options to replace my worn tires. He exceeded my expectations by quickly ordering parts and completing the service the same day. The text message status system is awesome.
3/23/2019
James K. VERIFIED CUSTOMER
Great service with friendly personal.
3/23/2019
Al F. VERIFIED CUSTOMER
I provided additional input.
3/22/2019
Anthony S. VERIFIED CUSTOMER
Brad was very helpful and courteous. A great employee.