Drop off in the Quick Lane as easy and efficeint. Was called when vehicle was ready - about 1.5 hours. Had enough time for a sandwich and relaxation time in the library.
7/16/2019
Gregory W. VERIFIED CUSTOMER
I’ve never been disappointed, you can’t beat them!
7/15/2019
Melanie R. VERIFIED CUSTOMER
Brad is always a great communicator.
7/13/2019
Nick M. VERIFIED CUSTOMER
Another great service. Will continue using the dealership and Graham is great.
7/13/2019
Shirley R. VERIFIED CUSTOMER
AS I MENTIONED BEFORE MARK IS AN ASSET TO THE COMPANY
7/13/2019
Susan B. VERIFIED CUSTOMER
Always friendly, accommodating, and highly knowledgeable with his customers! Definitely an asset to the service department!
7/12/2019
Julian F. VERIFIED CUSTOMER
Great job as always!!
7/12/2019
John D. VERIFIED CUSTOMER
Smooth, professional service. Thank you.
7/12/2019
Bob A. VERIFIED CUSTOMER
Mark and his service provider team did an excellent job of servicing my vehicle. The job was well done and has proformed well after the service was completed.Thank you Mark for a job well done!
7/12/2019
Richard H. VERIFIED CUSTOMER
Easy in and out. Polite too.
7/12/2019
Edward C. VERIFIED CUSTOMER
Thanks for the excellent service.
7/12/2019
Dottie J. VERIFIED CUSTOMER
Very accommodating, friendly, and efficient. Thank you for making us feel appreciated.
7/12/2019
John R. VERIFIED CUSTOMER
Graham was a pleasure to work with. I noticed while waiting to have my car serviced Graham was pleasant and helpful to the other customers who came in contact with him. It's always easy to visit the with the people of Island Lincoln.
7/12/2019
Robert W. VERIFIED CUSTOMER
Mark did a fine job. I was a little disappointed with what happened before Mark entered the picture. Over a month ago I came in asking for the backup camera to be replaced. No problem, they just had to order the camera. Weeks went by and hearing nothing I called and found out the camera had been in for a while. Why I was never notified was a little irritating. So I made an appointment, came in and Mark found out the wrong camera had been ordered. Like magic the new order came in over night. So from there all went well. I was a little surprised that you didn’t wash my Lincoln, which always happened in Sunnyvale, CA, where my lease included that concierge service. But Mark was a highlight.
7/12/2019
Mary C. VERIFIED CUSTOMER
Mark is the absolute best
7/11/2019
Lynn S. VERIFIED CUSTOMER
I would love to know when I can change. Cars I love the loner
7/11/2019
John P. VERIFIED CUSTOMER
Mark is very good to work with
7/11/2019
Karen L. VERIFIED CUSTOMER
I had to ask for the service I was told I would have; bring the car to me after service. The report stated twice that I was advised to use premium gas even though the report flagged a random misfire and cylinder 3.
I have only used premium gas on this vehicle I’ve only had a few months.
The text updates on progress of repair was good.
7/11/2019
William G. VERIFIED CUSTOMER
Very satisfied with Ashli - highly professional and helpful.
7/11/2019
Gable C. VERIFIED CUSTOMER
Great as alwaysin the Quick Lane. I'm always treated very well by Island Lincoln