Nick had always been really courteous and friendly - I couldn’t be happier with the service he provided!
11/30/2022
Prithwiraj B. VERIFIED CUSTOMER
Jordan is a very nice guy. He explained each of the services and worked with me on a discount as well as things had added up quite a bit.
11/30/2022
Jordan A. VERIFIED CUSTOMER
Notified me of time lines and got the issue resolved.
11/30/2022
Melanie M. VERIFIED CUSTOMER
Jose was very helpful and explained everything that needed maintenance on my vehicle. He was kind and very easy to work with at McGrath. The service was promised in an hour and a half and Jose came to get me before the time had passed. Thank you to your team.
11/30/2022
Shraddha T. VERIFIED CUSTOMER
Jordan was very helpful. He kept us posted on the progress of vehicle service. Jordan also honored the preliminary cost estimate provided to us over the phone for specific service. Overall satisfied with our experience at the dealership.
11/29/2022
Deborah L. VERIFIED CUSTOMER
All good, Kevin ???? very good
11/29/2022
Michael K. VERIFIED CUSTOMER
Great communication; easy in and out. Arranged loaner for us that we missed reserving prior. Jose has always been very friendly and knowledgeable for both service calls we have come into dealer.
11/28/2022
Jerry O. VERIFIED CUSTOMER
Not satisfied at all. I was totally confused with the results. I m looking forward to hear from you.
11/28/2022
Kimberly H. VERIFIED CUSTOMER
Hello Acura,
This service experience was positive. Jordan and the service dept provided good explanations of the car’s issues which required fixing or were recommended to be fixed. I appreciate the delineation between the urgent and recommended fixes and the pages providing the explanation. It’s nice also to get the car washed during service.
As an Acura customer since 2004 I hope you as a company continue to provide a service experience I can trust.
11/28/2022
Farhana U. VERIFIED CUSTOMER
Excellent customer service provided by Kevin! Keep up the great work!
11/27/2022
Aleksandr I. VERIFIED CUSTOMER
Nice job
11/27/2022
Jack C. VERIFIED CUSTOMER
Kevin is terrific!
11/25/2022
Mary P. VERIFIED CUSTOMER
This was a continuation of my visit one week ago. Things I had mentioned as concerns a week ago were already improved, and noticeably so! And my wonderful service advisor was as informative, helpful, and patient as ever. This second visit has truly restored my faith in McGrath Acura.
11/25/2022
Michael A. VERIFIED CUSTOMER
Maintenance on my car was done right the first time. Kevin did a great job of communicating with me about what services were needed and the condition of the car. 5/5
11/25/2022
Craig B. VERIFIED CUSTOMER
Outstanding
11/24/2022
Lily T. VERIFIED CUSTOMER
I don’t feel Jordan was as responsive as your other advisors. I understand he might be new and probably might still be training.
11/24/2022
Krishnaswamy K. VERIFIED CUSTOMER
Excellent and fast service
11/24/2022
Mit P. VERIFIED CUSTOMER
Overall cost for the recommended services were way too high. And upon asking for lowering the price, the total was increased by $50 and they lowered the total by $75 which is nothing when we are looking at $900ish initial total.
11/24/2022
Nate R. VERIFIED CUSTOMER
Jordan was friendly, concise and knowledgeable. Great service.