$2600 to replace defective parts is ridiculous. I asked last February if Acura would help with the cost. You said you would check. You never responded to me, There is no need for me to drive to Libertyville for service. I live in Arlington Heights and will go to Arlington Acura in the future.
12/7/2022
Sara K. VERIFIED CUSTOMER
Scheduled a service appt for the following day but was in the area the day before (12/6) so I stopped in to see if it could be done then. Nicholas was so helpful and got me in right away. Thanks for saving me an additional trip.
12/7/2022
Angela F. VERIFIED CUSTOMER
Excellent service from Nicholas and the dealership. Thaa as Nd you so much
12/7/2022
Niraj S. VERIFIED CUSTOMER
Decent advise as it was my first visit and offered me some discounts with extra services needs to be done.
12/7/2022
John W. VERIFIED CUSTOMER
Nicholas did a great job with the B1 service as well as additional items to be aware of, and get repaired. Provided a service discount, which I asked about, and greatly appreciate that. Thank you
12/5/2022
Christine C. VERIFIED CUSTOMER
He did a good job I’m satisfied thank you
12/5/2022
Mariyam S. VERIFIED CUSTOMER
Kevin is awesome!
12/5/2022
Flordeliza A. VERIFIED CUSTOMER
Nicholas did explained what had done to my car. Good service.
12/4/2022
Fathi J. VERIFIED CUSTOMER
Sales rep Jordan very courteous and professional understand the client needs and very professional great service
12/4/2022
Jeff H. VERIFIED CUSTOMER
The service advisors were great! I called with an emergency situation and they got my car in and looked at immediately. They were all professional, kept me informed of what was going on, and got me back on the road quickly. I really appreciate all of their help!
12/3/2022
Cheryl D. VERIFIED CUSTOMER
Jose was wonderful. Explained everything to me.
12/3/2022
Brittany H. VERIFIED CUSTOMER
I brought my car in on Thursday to get my airbag replaced due to recall. I made an appointment, and assumed they’d have the part. 45 minutes after I got there, I was told the part was damaged and that they would order a new one and would have to come back the next day. The next day (Friday) rolls around and I did not get a call at all. I called and left a message and no l body called me back. I am driving my car with a hazardous airbag and not only has nobody updated me or called me when they said they would, but I also haven’t gotten ahold of anyone. I very disappointed and am still waiting.
12/3/2022
Scott Z. VERIFIED CUSTOMER
Always good service
12/3/2022
Eddie R. VERIFIED CUSTOMER
Was a quick and fast and professional
12/3/2022
Peter E. VERIFIED CUSTOMER
As always, Nick took care of my car promptly and effectively. With a positive attitude
12/2/2022
Christine R. VERIFIED CUSTOMER
Service rep was awesome
12/2/2022
Harvey C. VERIFIED CUSTOMER
Thank you the job was very satisfying.
12/1/2022
Ryan T. VERIFIED CUSTOMER
Great service
12/1/2022
Annette J. VERIFIED CUSTOMER
Thank you to Jordan for explaining everything and getting us in and out as quickly as possible.