Service tech was great. Car delivered back clean. Suggestion… turn the little locks for the floor mats back. Just nitpicking. Otherwise great.
7/18/2022
Irina K. VERIFIED CUSTOMER
Wonderful customer service we absolutely love Acura McGrath
7/17/2022
Katherine R. VERIFIED CUSTOMER
I sent 2 texts & left a voicemail with questions on my service summary and did not receive any response. I had to wait until I picked up my car to receive an answer. Also tried calling multiple times after picking up my car with another question and no answer and knew not to leave a message since I didn’t get a response previously.
7/16/2022
Mary Kay. VERIFIED CUSTOMER
Nick is awesome. Very attentive and strives to satisfy the customer. The day after Thanksgiving , He worked with me on getting best price for 4 tires and rebate. I also had an oil change and brakes fixed and got me out the fastest service for all the repairs. I was in and out in 3 1/2 hrs.
7/15/2022
Alan S. VERIFIED CUSTOMER
Great service, as usual.
It would be helpful to post some visual instructions by the coffeemaker. It took a while to figure hour how to do the tea packets from the machine instructions. I wasn’t sure I was doing the right thing, even after turning the packet upside-down, until I saw the tea coming out.
7/15/2022
Gerard A. VERIFIED CUSTOMER
Nick is great!
7/14/2022
Mike S. VERIFIED CUSTOMER
The Service Manager, Juan O, is the definition of customer service. Juan should be getting paid to go to every dealership across the country and teach customer relations. He is the ultimate professional. Honest, kind, hard working and genuine. Jose Rodriguez & Nick L. were also amazing to work with. Victor gave me a ride home & picked me up when my car was ready. He was great to chat with and very helpful. These guys were all so warm and inviting. If you're buying a car or getting one serviced, I think the most important thing is that you have to be able to trust the people you're dealing with. The team at McGrath Acura has earned my trust forever. Thank you so much!
7/13/2022
Alfonso M. VERIFIED CUSTOMER
Nick is wonderful
7/11/2022
Jesus A. VERIFIED CUSTOMER
Kept me informed about my vehicle status on a busy Friday. Very helpful and detailed on what cause my issue and how to fix it.
7/10/2022
Deborah W. VERIFIED CUSTOMER
Thank you!
7/7/2022
Janet I. VERIFIED CUSTOMER
Nick is excellent, it seems like alot of guys in the service area come & go. I'm always happy to see Nick. He's experienced, knowledgeable & has a great personality. I rate Nick 10. Thank you Nick for your great service. Jan Ippolito
7/7/2022
Mark N. VERIFIED CUSTOMER
Had very poor communication. Couldn't get updates about my vehicle. I asked to get info before worked was preformed about my warranty and never heard back. My vehicle was left there for a week.
7/7/2022
Carl B. VERIFIED CUSTOMER
Thanks guys.
7/7/2022
Edward K. VERIFIED CUSTOMER
Excellent services, I appreciate it
7/7/2022
Bradley D. VERIFIED CUSTOMER
Great service
7/6/2022
Aris T. VERIFIED CUSTOMER
Nick is always professional and super kind, known him for 10 years .
7/6/2022
David B. VERIFIED CUSTOMER
I asked for the side view mirror on the driver’s side to be fixed since it is loose and moves out of position when I am driving. I have to readjust the mirror position frequently as a result. I was told they could not find any problem with the mirror and that maybe I was accidentally hitting the control and that was causing the mirror to move. That is absolutely not the case. The mirror is definitely loose and I will have to continue adjusting it every time I drive the car. Not happy about that at all.
7/6/2022
Andrew L. VERIFIED CUSTOMER
Excellent service; went above and beyond
7/5/2022
Margie R. VERIFIED CUSTOMER
Excellent service and exceptional wag/vehicle cleaning - wow! ???? Thank you!