They are always helpful and Dub took the time to talk to me about my vehicle. He explained what was going on and advised to bring the vehicle back so they could do further diagnostics. Was a quick oil change and cheaper than other places for my diesel truck!!! Will continue my services like always with Everette! Thank you
6/14/2020
Bobby D. VERIFIED CUSTOMER
Very efficient
6/14/2020
Bart J. VERIFIED CUSTOMER
Just a question regarding about a possible oversight.:
I bought a maintenance plan upon purchase of the truck and I believe it to still be in effect. Could you double check my charges and see if this is in error? Otherwise, I was completely satisfied with my experience.
6/13/2020
Donnell R. VERIFIED CUSTOMER
Great service
6/13/2020
Steve W. VERIFIED CUSTOMER
Here’s the conversation via text with no response. So you tell me...
Status: Hi Steve, thank you for choosing Everett Buick GMC. If you have any questions, reply to this message. Msg/data rates may apply. To cancel reply "STOP". ****-****-xxxx
Is my vehicle ready?
Update: Great news Steve! Your vehicle is all serviced and ready to come home! Thanks, Adam L. Smith
Yep just still standing here waiting on valet. Going on 6 minutes. I’m going to go look for it. Found my car. Thanks for the assistance after walking the lot. The oil change guy hid it behind a motor home. Wait no one assisted till I asked for assistance because there was no valet attendants.
Steve, thank you for trusting us with your vehicle. To help our management team deliver the highest quality service, please answer one simple question about your satisfaction with the service provided by Adam L. Smith. Thank you, Everett Buick GMC http://udpcsi.com/SP1F8BTX
So in summary, it was not a good experience at all and your service team never did introduce themselves, say thank you or even say anything except “Pay at the cashier”
6/13/2020
Stuart G. VERIFIED CUSTOMER
Excellent communication.
6/13/2020
Lance W. VERIFIED CUSTOMER
Every other dealership has washed my automobile while being serviced, Everett did not.
6/13/2020
Janet W. VERIFIED CUSTOMER
He was very kind and respectful. I was on the way back from a fasting physical from my doctor’s office (with a blood draw). I had picked up the only meal I had had that day when the engine light came on. He let me eat it. He kept me posted on the work that was being done on my car. He answered all my questions politely.
6/13/2020
Karen R. VERIFIED CUSTOMER
Great experience!
6/13/2020
Donna N. VERIFIED CUSTOMER
A satisfied customer
6/13/2020
Gustav L. VERIFIED CUSTOMER
I had very courteous service today! Matt and the young lady behind the counter were very nice and helpful. Seth always speaks and tries to help. It’s always nice to be recognized by the folks where you spend your money. That’s why I won’t consider going elsewhere for my vehicle service. Thanks to everyone for their prompt and courteous service.
6/13/2020
Airetech Corporation. VERIFIED CUSTOMER
Seth was knowledgeable and friendly and seem like genuinely cared about taking care of me.
6/13/2020
John D. VERIFIED CUSTOMER
Quickest turnaround in 5 years for oil change and rotation. Didn’t even get to my reading!
6/13/2020
Raymond M. VERIFIED CUSTOMER
Dillon was absolutely delightful. We laughed a lot! He explained everything to me without making me feel like a dummy. He was polite and easy to approach with questions. Loved having him on my team this morning!
6/13/2020
Melissa K. VERIFIED CUSTOMER
Seth is always helpful and knowledgeable
6/13/2020
William H. VERIFIED CUSTOMER
Seth is the best that we’ve ever worked with. He is conscientious always tries to give us the best direction to go and I will only deal with him. We were completely satisfied with the work truck really rides well. We like see it very well
6/13/2020
Carol G. VERIFIED CUSTOMER
Everett staff are the most thoughtful, considerate person ms who genuinely care about the costumer I highly recommend Everett to everyone
6/12/2020
Tristin P. VERIFIED CUSTOMER
He was awesome.
6/12/2020
Lance T. VERIFIED CUSTOMER
Good job by the Everettt Team including Matt who was very informative. This type of customer service is why I drive 2 hours for my truck needs. Thanks again.