Herman did a very good job and he answered all my questions.
4/26/2020
Angelina G. VERIFIED CUSTOMER
My service provider was excellent thanks
4/26/2020
Ramon A. VERIFIED CUSTOMER
Herman went the extreme and beyond to provide me with the excellent service in keeping me updated on the vehicle and the new issue that occurred in the process thanks again and I will remember you when the Lysol spray come in haha thanks again for everything and thanks to Fontana Nissan for there well trained techs
4/26/2020
Hanna W. VERIFIED CUSTOMER
Very fast and friendly and Juan melendez was very nice and helpful
4/26/2020
Liberty P. VERIFIED CUSTOMER
David did a real good job explaining the type of service that my car required, and based in what he explained I had a good idea of what I wanted done. Thanks David
4/26/2020
Brandi F. VERIFIED CUSTOMER
Despite to he situation regarding the Coronavirus, this was effortless and I got in and got out in no time. I appreciated the text updates and letting me know my vehicle was ready for pick up. Thank you!
4/26/2020
Sukhwant V. VERIFIED CUSTOMER
Thanks
4/25/2020
Walter C. VERIFIED CUSTOMER
Juan Melendez was outstanding, this is what the best customer service is about! I appreciate how attentive he was and how he explained everything and had my car done before the time he said! Best costumer service!
4/25/2020
Jennifer L. VERIFIED CUSTOMER
Everyone is nice, but the wait for an oil change is too long. It always has been. I don't understand the point of making an appointment if I still have to wait three and a half hours for the oil change to be complete.
4/25/2020
Willam L. VERIFIED CUSTOMER
Juan is an excellent advisor. He knows his job well and keeps me I formed of any issues that need to be addressed for my vehicles maintenance.
4/25/2020
Susie C. VERIFIED CUSTOMER
Very satisfied with the service will continue to take my vehicle there thank you
4/25/2020
Marcus P. VERIFIED CUSTOMER
Just keep doing what you are doing
4/24/2020
Henry A. VERIFIED CUSTOMER
Herman was extremely nice
4/24/2020
Teresa S. VERIFIED CUSTOMER
It was done in a timely manner.
4/24/2020
Esther B. VERIFIED CUSTOMER
Service was good
4/24/2020
LUIS M. VERIFIED CUSTOMER
Best experience corteous fast and professionatankyou David
4/23/2020
ZENAIDA B. VERIFIED CUSTOMER
Herman Rivas did an excellent service . He is polite and courteous and delivered superb job. He managed to answer all the questions I had about the problems of my vehicle. I am completely satisfied and he deserves recognition and raise perhaps when economy gets back up.!
4/23/2020
Anthony K. VERIFIED CUSTOMER
Always provides great service
4/22/2020
Gary L. VERIFIED CUSTOMER
Tk
4/22/2020
Oghenesume U. VERIFIED CUSTOMER
I mean I’m happy that I eventually got everything taken care of which im fully satisfied with the completed service however, one thing that did really annoy me is that no matter how many I would bring up the fact that my weatherstrip needed replacing and I had brought it in for fixing multiple times before the warranty with it not getting fixed (simply pushed back in to appear fixed and it’d always pop back out later) and how upset I was about it, he (and anyone else I complained to) always responded that there was nothing that could be done since we were now past the warranty and no one really seemed to care about how wronged I felt. But then my dad (also reasonably upset) complains about it and then all the sudden we can take a look to see if there’s any discount or compensation that can be done. Idk pretty frustrating/invalidating for me in my opinion. I won’t let this one negative encounter ruin my rep for Nissan tho cuz you guys have always been really nice, receptive, and respectful and frankly very helpful for me throughout my years here, but this was honestly kinda disappointing.