I had an appointment for a routine oil change and was told to be there at 1:40. I arrived as scheduled and was told it was going to take 2 hours. What is the purpose of an appointment if it’s going to take 2 hours? I am a senior citizen, I have no other transportation, do not want to be out around other people with this current pandemic. The weather has been hot ???? outside, over 100 degrees and I cannot be out in the heat with my medications. The wait for a routine oil change with appointment is unacceptable.
10/17/2020
Alex A. VERIFIED CUSTOMER
Good job!
10/17/2020
Darius G. VERIFIED CUSTOMER
My A/C works great! I'm very appreciative I loved the service and constant updates on my vehicle.
10/17/2020
Maddison O. VERIFIED CUSTOMER
Perfect service thank you !
10/17/2020
SERGIO M. VERIFIED CUSTOMER
Great Job
10/17/2020
Kenneth R. VERIFIED CUSTOMER
I felt I was over charged for the services provided, but thats the mechanic industry, take advantage of customers and over charge.
10/16/2020
Monica M. VERIFIED CUSTOMER
Want to thank you for the excellent service and appreciate everything was great
10/16/2020
Rosa R. VERIFIED CUSTOMER
Very good
10/16/2020
Micheal G. VERIFIED CUSTOMER
Herman and all the staf are fantastic ????
10/16/2020
Henni T. VERIFIED CUSTOMER
Thanks so much for take care good my care
10/15/2020
Richard C. VERIFIED CUSTOMER
Herman is the man! Everything goes smoothly when I deal with him...he does what he says he's gonna do...and he comes through professionally...thank you fontana nissan!
10/15/2020
John G. VERIFIED CUSTOMER
Great service nice people
10/15/2020
Erika D. VERIFIED CUSTOMER
Yes the Mr. Pisani was amazing, I arrived early and the gate was not open, i was second in line,when I drove to the Patio the car that arrive after me was help first and I expressed my frustration with him and he made things right. I really appreciate that and thank you for the free car wash.
10/15/2020
Queanna F. VERIFIED CUSTOMER
Thank you so much for all your help... you are a rock star ?? Have Mike/ Frank give you a raise or at least lunch for the week!!!
10/14/2020
RANDY B. VERIFIED CUSTOMER
You're welcome
10/13/2020
SADIE S. VERIFIED CUSTOMER
Friendly staff, great timing, overall happy with the service I received.
10/13/2020
Loydie B. VERIFIED CUSTOMER
Again, thank you to Juan for the assistance. Greatly appreciative!
10/12/2020
Jose C. VERIFIED CUSTOMER
You guys are the best!
10/11/2020
DARCENE V. VERIFIED CUSTOMER
Great service I'll be coming back forsure. Thank you
10/11/2020
Lisa R. VERIFIED CUSTOMER
Juan is the best, he is the reason I keep coming back. He has great customer service skills and I love how there in no pressure to have extras maintenance on my car. Some places make u feel they just want to sell unnecessary maintenance or pressure you to replace parts. I feel that Fontana Nissan is honest and I live taking my car here.