Everything explained before and after. Contacted right away for pick up.
8/22/2021
Debra M. VERIFIED CUSTOMER
Although service department was very busy I was attended to promptly. I especially liked the two different lines for appointments and walk-ins. The appointment line definitely moved faster and was greatly appreciated!
8/21/2021
Adrian R. VERIFIED CUSTOMER
Juan Melendrez, great employee and always very helpful.
8/21/2021
Lilly T. VERIFIED CUSTOMER
Herman was so friendly n helpful
8/21/2021
Dar S. VERIFIED CUSTOMER
Very polite and accommodating staff. WIting time was quite long, however I fully understand due to the situation were in right now. I still give 5 star to everyone!!!
8/21/2021
Shirley C. VERIFIED CUSTOMER
Thankful to David for taking the time to explain the problem of my vehicle and ensuring that the problem would be resolved.
8/21/2021
Elizabeth D. VERIFIED CUSTOMER
Service was great and quick.
8/21/2021
Samuel H. VERIFIED CUSTOMER
245.00 just to say I need new Hybrid Battery
8/21/2021
Jesus R. VERIFIED CUSTOMER
Buen servicio gracias Juan Melendez
8/21/2021
Miguel G. VERIFIED CUSTOMER
Great
8/20/2021
Michael P. VERIFIED CUSTOMER
Philip help me with a dealer equipped alarm that started to malfunction and send a code of a key Malfunction that he is rescheduling to be replaced. Good guy very informative.
8/20/2021
Michael P. VERIFIED CUSTOMER
Philip help me with a dealer equipped alarm that started to malfunction and send a code of a key Malfunction that he is rescheduling to be replaced. Good guy very informative.
8/20/2021
Kristi P. VERIFIED CUSTOMER
Nicki is always on top of everything! I appreciate her kindness, helpfulness, and she is just awesome altogether!!! Thank you Nicki for making every experience a great one.
8/20/2021
Jose G. VERIFIED CUSTOMER
Andy fue in excelente apoyo muy amable y and gable me dio confisnza como ya nos hubiesemos conocido UN muy excelente muchachonen la atencion de quienes solicitations s SUS servicios
8/20/2021
Angela D. VERIFIED CUSTOMER
I came in for a recall on my Nissan altima and an oil change and alignment because I hit/went up on a curb, and I told the service advisor that. The service adviser While checking me in suggested that I do a tire rotation and that it was free of charge because I purchased my tires from the Nissan Fontana.I said sure and when the car was ready I left and when I got on the freeway and started going about 6570 my Stern will start a shaking like crazy and it had never done that before so I had to call the serviceAnd they told me to come back so I did.When I got there the service advisor told me that because I hit a curb that when they did the tire rotation it might have thrown off the balance and that it was gonna cost me $90 to balance the tires or they could just put the tires back the way they were. I don't know anything about cars or tires in bouncing tires I just feel like that service should have been offered from the beginning when he offered me the free tire rotation knowing that I hit a curb. Like that should have been an option or a suggestion to get when I was 1st there instead of having to come back and wait another 30 minutes for my car.
8/20/2021
DANIEL R. VERIFIED CUSTOMER
Outstanding! Made my service wait almost painless. Communicated to me how long and beat his prediction. He exceeded his own high standards. Good job Philip.