Herman did an excellent job at explaining the work, price, warranty and kept communication when my car was ready. I would definitely be happy to have him work on my car in the future!
9/18/2021
Mark L. VERIFIED CUSTOMER
I got to the service area at 10:22 am for a 10:30 appointment five minutes later a service person confirm my appt appointment and told me agent David would come see me to complete my check in. I waited in my car til about eleven twenty before David came to See me. I saw the other agents checking in everyone else I even had one of the other agent come to my car but he said David had to check me in. There wasn’t that many people there being check in for me to have to sit in my car that long. You Nissan Fontana need to find a better way to check in cars. I bought my car at your dealership because everyone they was honest and I want to continue believing that your place is number one. Just have your agents do a better job on confirming there customers appointments and making sure the agents know who’s coming at their assigned times.
9/17/2021
Brett B. VERIFIED CUSTOMER
This place is literally the best dealership!!!
9/17/2021
Curtis R. VERIFIED CUSTOMER
This had to be my wrose experience with Nissan. Trying to get some one answer your phone was a joke. Customers service not here.
9/17/2021
Ramona E. VERIFIED CUSTOMER
Philip was friendly and very helpful and I always appreciate when I get good and friendly service!!
9/17/2021
DOLORES D. VERIFIED CUSTOMER
David, has an excellent customer service
9/17/2021
Guillermo C. VERIFIED CUSTOMER
We were happy however it would have been nice if your shuttle service had been up and running. We were hungry and wanted breakfast...so we walked to to go eat and it got really hot and we got sun burned. We made it back to you guys safely but it was pretty hot.
9/16/2021
Deborah O. VERIFIED CUSTOMER
Juan is always so professional and kind.
9/16/2021
Roberto M. VERIFIED CUSTOMER
I felt welcomed to the shop. If that is the new way of attending clients; that is wonderful. The most important issue is to keep up the standard.
Great job!!
9/16/2021
Crystal G. VERIFIED CUSTOMER
You guys take forever to fulfill appointment times. At Toyota I spend 90 mins total. As far as I'm concerned you don't respect my time therefore I will try Ontario before I just sell my truck and be done with the whole company. The red head guy was super helpful and tried to find Juan 3x before he came out. Sorry idr his name.
9/16/2021
Ryan M. VERIFIED CUSTOMER
Philip Finley made it a great experience!
9/15/2021
Lorelee G. VERIFIED CUSTOMER
Fontana Nissian is a template of excellences.
9/15/2021
Ich H. VERIFIED CUSTOMER
David is very professional to take care what customer asked. I would recommend next customer, Fontana Nissan service is the best.
9/15/2021
Corrine G. VERIFIED CUSTOMER
Andy is one of the honest, sincere and hardworking service writer Lee ever experienced..Thank you for all the genuine advise and concerns...Andy always gives me the confidence in having my car service done at Fontana Nissan...l drive 90 miles each way just for that peace of mind...again Thank You
Corrine
9/15/2021
Maria L. VERIFIED CUSTOMER
Great service as always
9/15/2021
Johnny M. VERIFIED CUSTOMER
Andy did an excellent job
9/15/2021
Shelly V. VERIFIED CUSTOMER
Okay will do.
9/15/2021
Jasmine J. VERIFIED CUSTOMER
I was there for 3 hours but the fact that i know what I need to get serviced on my car is probably the best he could have done for me now I will be servicing my car sometime soon