He paid close attention to each customer. I appreciated the professionalism too. I will come back.
11/30/-0001
ANDREA L. VERIFIED CUSTOMER
Problem diagnosed efficiently and in a timely manner! Got a ride home while car being serviced. Everyone was friendly and polite! Great service from Brian and Jeremy the driver!
11/30/-0001
Jesse A. VERIFIED CUSTOMER
Thank you so much to the staff service of ford gosch. There are excellent customer services. From Jessie :)
11/30/-0001
Gary N. VERIFIED CUSTOMER
Great service.
11/30/-0001
Mathew J. VERIFIED CUSTOMER
Barbara and Mario provided Excellent customer service. They far exceeded my expectations with their professionalism and their courteousness. They turned a stressful situation into a pleasant experience.
11/30/-0001
Megan S. VERIFIED CUSTOMER
Very organized.
11/30/-0001
Mike N. VERIFIED CUSTOMER
Terrible service by Jazz did not call me twice to help facilitate me picking up my car. Instead did nothing leaving me to stress over if my ride back to Toyota was even showing up at my work. The ride was late 25 mins and he knew I was working and said it would be no problem, he llied, did not follow through and take care or me and my car!!!
The cars "new" tires are dirty with red and yellow dots all over them. Rims are marked. The service and dirty new tires was awfully and unacceptable!!! I felt angry and ripped of for paying $731 for a **** product and horrible serive. This should not be tolerated by any future customer!!!
11/30/-0001
JULIA F. VERIFIED CUSTOMER
Friendly and fast service. Would like to see car washes come back again.
11/30/-0001
Patsy S. VERIFIED CUSTOMER
Very good service .
11/30/-0001
SILVIA M. VERIFIED CUSTOMER
Very friendly service as always.
11/30/-0001
Mary N. VERIFIED CUSTOMER
Mason went over and above to help me when I was buying a car for our daughter-- he is the absolute best! Even though Diamond Valley Honda is 45 minutes away we will definitely buy our next car from your dealership- thank you for your excellent service : )
11/30/-0001
Thieu N. VERIFIED CUSTOMER
Excellent
11/30/-0001
Stuart H. VERIFIED CUSTOMER
all employees contacted were very polite, knowledgeable and helpful
11/30/-0001
Monica R. VERIFIED CUSTOMER
I have been going there for years! Occasionally you would see a new face or two if not having been there for awhile. Today I walked in there was only two people there that I recognized!! It kind of gave me a funny feeling as in what's going on here!? I had an oil change and tire rotation done which went so fast that I was wondering if it was really done and if it was done, was it done correctly?! Prices have gone up, which is not good and they are not washing car with an oil change anymore which was one of the big reasons I took it there for an oil change. One can find cheaper places for an oil chg. I lucked out this time because I had a coupon. My honest opinion, I'm not too sure how I feel about this place anymore. I also feel sometimes they like to push things on you that you really don't need . "It's what Honda recommends" is what I usually here them say. Yah, but does it REALLY need it RIGHT NOW!? People want a HONEST repair shop and that is what will draw the customers back more then anything!
11/30/-0001
FREDERICK M. VERIFIED CUSTOMER
Still waiting for the service to be completed. Not sure why it is taking so long. I think they forgot about us since we have not heard a word in over a week. The last we heard you were still waiting for a part to come in so we can bring the car back in. Not sure what's up and very surprised that this has happened at the dealership. Have my had this type of a problem before and we have owned somewhere around six Hondas. Thanks, Fred Maenpa
11/30/-0001
XOCHITL U. VERIFIED CUSTOMER
Max prodived quality & prompt service.
11/30/-0001
CATHY J. VERIFIED CUSTOMER
Omar was super fantastic! He was very helpful and finished my service as fast and efficiently as possible!
11/30/-0001
Timothy K. VERIFIED CUSTOMER
Agile ????????
11/30/-0001
STELLA L. VERIFIED CUSTOMER
Your service advisor, Jim Marsh is always friendly and knowledgeable. I am completely satisfied with his job.
11/30/-0001
TADESSE S. VERIFIED CUSTOMER
I dropped my car in the morning at 8:30. Naeil told me that the wating time was 2 hours and 30 minutes. So after the the waiting time was over then finally he told me the problem to my car which was axle. Then after that I ask how long it would take and he said 2hours. So after 2 hours later I came back to get my car and he said it is done that they were just cleaning up but my car was done after an hour and a half. So why don't you guys tell us the exact waiting time. I had no problem with the guy he was nice and helped me a lot. It is just the time I wasted. Also the car is still making some noise so I will be coming tomorrow