Berkshire Hathaway Automotive Group

Very good

I felt Chris kept me well informed. Car runs grea

Service personnel (Ronni) was very friendly and informative.

Miguel was great. Will go again the next time my truck needs service.

Carlos is very professional, friendly and helpful.

Great customer service!

Daven is awesome!

Brian is always top notch. He has excellent customer service skills as very knowledgeable about the service of my vehicle. I feel very comfortable.

Tony Fears is always professional and goes above and beyond to make sure the customers needs are met.

Great Service.

More focus on time...I scheduled pick up and didn't need it. I could have waited

Thanks for always taking care of my car!!!

Alfredo Zacarías has always been my service advisor and always takes good care of my truck. Very good at communicating and advising me on what my truck needs! Love the service and the commitment

I give Alfredo 5 stars! Professional, courteous, respectful, kind, knowledgeable, comforting and communicated every move! Thank you!

To start off Ali was amazing! Extremely friendly and didn’t hesitate to go above and beyond on showing us SUVs. We ended up picking the UX250H. Once we sat down there was no hassle involved. Then the rest of the team was able to get us approved immediately on a perfect loan. Todd our finance manager diligently worked on all the paper work to expedite the process of us getting out the door. I was never intending on ever owning a Lexus, but because of Ali and the team at South OC Lexus I will be a returning customer as I fell in love with my Lexus.

Daren Hayden is the best!!

My vehicle has been in the shop so many times this year for the very same reason. It wasn’t Rachel that was unsatisfactory. She was much better this time with communication until last Monday. I called for an update on Thursday. I was told she no longer worked there. It took me 4 phone calls to finally get someone on the phone that could help. I finally got Vinnie who was said to be a manager. I wasn’t impressed with his managerial skills. He seemed put out to talk to me both on the phone and in person. It was one word answers. It would have been nice to hear, “I’m so sorry we’re having such a hard time figuring out what’s going on with your vehicle”. Or “thank you for your patience”. Something. Anything. Then when I was about to drive away in my hopefully fixed vehicle, I notice the gas light was on. I simply couldn’t believe it. I purposefully looked when I dropped it off and it was 3/4 full. I found the first person I could find. Tyler is who I found. He could tell I was upset and immediately asked “how can I help?”. I told him that an empty tank is simply unacceptable. He said “of course, I’ll take care of it right now”. He didn’t put me off on someone else, or have to ask anyone. He simply took care of me and my problem right away. Finally after almost a year, I got someone who seemed to actually care. I appreciated that. Unfortunately after all the disappointment, I’ll be taking my future business elsewhere. But thank you Tyler. I’m glad my very last experience was positive. Rebecca G

Awesome service

Daniel Castillo is a true professional and an asset to Midway Chevrolet Service Department! Thank you Daniel!!

Always receive excellent service. Alfonso is my go to