Devin was great, but I noticed a crack windshield in my upper corner windshield passenger side when I picked up the car today.
3/23/2022
Peggy Lynn. VERIFIED CUSTOMER
Very friendly and prompt service as I waited for vehicle.
3/23/2022
Glenn R. VERIFIED CUSTOMER
John gave great customer service
3/23/2022
BARBARA B. VERIFIED CUSTOMER
Thank you for your great attending service
You made at easy and fun at the same time
3/23/2022
Eric P. VERIFIED CUSTOMER
Brad has always gone above and beyond. We are extremely happy to have someone we can trust to take care of our Travese.
3/23/2022
Valerie H. VERIFIED CUSTOMER
Today was a much better experience with Richard.
I am pleased with my service and loved having my jeep washed done. First time that has ever been done.
Thank you Richard
3/23/2022
Michael S. VERIFIED CUSTOMER
I was very happy with Ezra and hope he stays for a long time.
3/23/2022
Laura W. VERIFIED CUSTOMER
Rep so nice and helpful!
3/23/2022
Georgia B. VERIFIED CUSTOMER
Tim Rau was very pleasant and courteous.
3/23/2022
Leon R. VERIFIED CUSTOMER
I just wanted to ask if I can get a quote on how much it would be to get new brake pads on all 4 brakes.
3/23/2022
Jason G. VERIFIED CUSTOMER
Super fast friendly people you have here
3/23/2022
Mitchell D. VERIFIED CUSTOMER
I will never use midway again.
3/23/2022
Eric S. VERIFIED CUSTOMER
Great job
3/23/2022
Kathryn R. VERIFIED CUSTOMER
Once again and as I have come to expect Pete Rochelle has provided excellent customer service. This time when I went to get my car he literally ran across the parking g lot to bring it to the door for me. It had been parked on the Lincoln parking lot next door & was a really windy cold day. Thank you sir.
3/23/2022
Lee S. VERIFIED CUSTOMER
Your welcome
3/23/2022
Ramon M. VERIFIED CUSTOMER
Great experience and GREAT Technical Advisor and Service providing superior quality and service!!!
3/23/2022
Marco M. VERIFIED CUSTOMER
I appreciated Heath providing updates on the status of my vehicle as we waited for a part and as it was in the shop for repair. Great communication.
3/23/2022
Sandy M. VERIFIED CUSTOMER
Always happy with service & service managers who help me & clean car I leave with. All very professional & personable. Thank you all! Sandy
3/23/2022
CHRISTA M. VERIFIED CUSTOMER
Alfredo was awesome.
However when I had issues with the shuttle back to the dealership I called and the lady answering lied. I called back and she hung up, I called back again and she lied again. I called back again and was much ruder and she amazing was able to figure it out and get the pick up service set up. Sorry to loose my temper with the lady but my niceness goes away after being hung up on twice and lied to twice. Oddly I should not have had to be rude to her in order to get the shuttle/pick up set up, this only makes people act rude from the start as clearly being nice didn’t work the first three times (I’m willing to give it another chance, but if I get hung up on and lied to again by some lady I’ll just be rude and demanding when I call as that’s what it took….)
Alfredo apologized for this and gave me his office and cell number. In the future I will call him instead of dealing with whoever answered in the service department. Whoever she is she needs training.