Everything went smoothly, guick fast curios service, Scott was very polite and accommodating, My only suggestion is, please inform the individuals who washed the car, that the front windshield was all smeared up. I had to wash it when I got home.
7/9/2022
Long N. VERIFIED CUSTOMER
Evan is knowledgeable and helpful for providing car care
7/9/2022
Thomas S. VERIFIED CUSTOMER
Anthony is great
7/9/2022
Jeff S. VERIFIED CUSTOMER
RGD Dimopoulos always does a great job
7/9/2022
William A. VERIFIED CUSTOMER
John is great! Customer service ! Friendly and helpful !!!
7/9/2022
John D. VERIFIED CUSTOMER
Efficient, courteous & excellent service. Appreciate a commitment to keep my RX in great running order.
7/9/2022
Joseph M. VERIFIED CUSTOMER
Alex was very helpful.
7/9/2022
Macie C. VERIFIED CUSTOMER
Please do call me because there is no clear path for communication unless I reach out. I do want a follow up on my experience as well.
7/9/2022
Cheryl J. VERIFIED CUSTOMER
Great experience
7/9/2022
Nir C. VERIFIED CUSTOMER
Kyle was super attentive and responsive
7/9/2022
Betty H. VERIFIED CUSTOMER
Excellent, professional service. Thank you.
7/9/2022
Barbara L. VERIFIED CUSTOMER
Great service. Thank you Tim
7/9/2022
Richard S. VERIFIED CUSTOMER
Outstanding service!
7/9/2022
Rubina B. VERIFIED CUSTOMER
Hassan is just great!
7/9/2022
Andrea K. VERIFIED CUSTOMER
Richard was super helpful getting my issues documented and had my Jeep back to me a day earlier than expected! He kept in touch so I was aware of progress and made me feel comfortable and confident with my decisions, very pleased!
7/9/2022
Brandon P. VERIFIED CUSTOMER
I bought my truck from Grapevine Ford and have been coming to the dealership for about 5 years, and like everything about it except one thing: the time it takes when bringing in my vehicle for service. I used to do routine service as a job, so although I don’t work at Grapevine Ford, I have some idea of what I’m talking about. I always set appointments because I figure that will give me the best odds of a timely visit. But I can't recall a time when I have made it out of there under 2 hours, even with a routine oil change/check up service. I got an oil change with a tire rotation and wash this time, and it took just over 2 1/2 hours. It makes it difficult to plan anything with such uncertainty of when the work will get done. Bottom line: if I set an appointment, and I am there on time, I should have my vehicle up on a rack before anyone else who doesn’t have an appointment. In my experience at Grapevine Ford, that is not the case. Otherwise, why offer appointments?
7/9/2022
Jeffrey H. VERIFIED CUSTOMER
Excellent service!
7/9/2022
CHRIS Y. VERIFIED CUSTOMER
Adrian was really great. Highly satisfied with his responsiveness and friendly demeanor.
7/9/2022
Dale F. VERIFIED CUSTOMER
Jackob did a great job getting me to my home and back again
7/9/2022
ARTHUR H. VERIFIED CUSTOMER
John does an outstanding job. He is an exemplary employee. Help, knowledgeable and personable.