Kyle is the best. Always so helpful and explains everything. Such a nice person. Glad he is my service agent.
5/4/2024
Michelle W. VERIFIED CUSTOMER
Phil was good at communicating on finds and status. Also, was great to work with on timing of repairs and what could wait so I could get the vehicle back same day. He was helpful
5/4/2024
Brad B. VERIFIED CUSTOMER
Quick, courteous and efficient. Was great experience. I love jeeps and it's great to know they have an excellent support team behind them.
5/4/2024
Dan T. VERIFIED CUSTOMER
Richard was very personable.
5/4/2024
Steven T. VERIFIED CUSTOMER
Anthony has has looked out for my Renegade for quite some time now and his knowledge and customer service are the very best! You are fortunate to have him on your team.
5/4/2024
Louis P. VERIFIED CUSTOMER
Thank you!
5/4/2024
Marc G. VERIFIED CUSTOMER
Kyle is Fantastic! He is friendly, personable and professional. He had my car finished even before the promised time.
5/4/2024
Jost R. VERIFIED CUSTOMER
I received another recall letter in March for the same diesel fuel pump issue. I called your service line and asked if I could get the recall and my final oil change and tire rotation completed. They said the parts were not in yet and there was some wait list set up for parts. Which I found very strange since it’s a potentially serious recall matter. They suggested I wait to have the recall and oil change/tire rotation done at the same time. But gave me no timeline. They knew it was me since I was added to the wait list.
When I brought my vehicle in for service they said my third oil change and tire rotation, included with my vehicle purchase, had expired and I had to pay for it. Needless to say I am very upset about losing this benefit and the fact that the service department call line did not inform that it would expire and suggested that I wait to combine my service and recall.
5/3/2024
Danny B. VERIFIED CUSTOMER
My vehicle was in your shop for 5 weeks to repair a $300 part for $2,300.00. Your service manager was completely unprofessional. The warranty was not permitted, and I was instructed to use my vehicle insurance before they would even diagnose the problem. I paid cash, as I am considering legal action to enforce the warranty work. I would like to schedule a meeting with the general manager to discuss the situation in its entirety. Please contact me at ****-****-xxxx
5/3/2024
Ashley H. VERIFIED CUSTOMER
Give Phil a raise
5/3/2024
Betty F. VERIFIED CUSTOMER
Richard is the best!!
5/3/2024
William M. VERIFIED CUSTOMER
Kyle is a Pleasure to work with
5/3/2024
Julie W. VERIFIED CUSTOMER
Phil was very professional and attentive.
5/3/2024
Sanjay A. VERIFIED CUSTOMER
AAAA++++
5/3/2024
Joshua D. VERIFIED CUSTOMER
My daughter picked up her Jeep from the dealership - drove home - and noticed damage on the passenger side of her Jeep. Fresh orange paint, dents and scratches. No one let us know when she picked her Jeep
5/3/2024
Laura R. VERIFIED CUSTOMER
He was helpful and took care of business like a pro as usual:-)
5/3/2024
Michael M. VERIFIED CUSTOMER
Each time I’ve had service on my vehicle I was fortunate enough to have Kyle as my service representative. Kyle is extremely knowledgeable as it relates to the everyday operations of the service department.
This allows for accurate information about the services and timing for your vehicle and its return.
5/3/2024
Bryan W. VERIFIED CUSTOMER
Joe and Kimberly are great at communicating about the status my truck service.
5/3/2024
Carlos L. VERIFIED CUSTOMER
My cars like new. Thanks for the attention to detail that my car needs to live forever lol.
5/2/2024
Mark J. VERIFIED CUSTOMER
Anthony went above and beyond what I ever would have hoped for. He was
absolutely exceptional!