Peter was awesome!!! He provided great communication from the time I dropped off my car until I picked it up. I even had a question after I left and he was there to answer it for me!
All of the service writers (Tony, etal) and car rental staff (Evelyn) are very friendly. I always feel at home when I bring my car to Cerritos Nissian!
The one reason that I get my service at Cerritos Nissian is Peter Chavez!!
7/11/2018
Hector C. VERIFIED CUSTOMER
Very nice customer service skills
7/11/2018
Jewel A. VERIFIED CUSTOMER
When my car was washed they did not clean the inside. I was later told that if you have items in the front of your vehicle they won't clean it. You should make sure the customer knows that. I was not impressed with the carwash.
7/11/2018
Edvin S. VERIFIED CUSTOMER
Bad service 2 Hours for oil change to much time no good
7/10/2018
Thomas M. VERIFIED CUSTOMER
Nissan of Cerritos was very fast, friendly, explained everything upfront. Jaime my service advisor was awesome.
7/10/2018
Clifford G. VERIFIED CUSTOMER
Hector was very helpful , took care of everything. I usually get frustrated when it comes to my car , he made me feel comfortable and the service was very fast no more than an hour
7/10/2018
Norman B. VERIFIED CUSTOMER
Thanks! Good first time visit.
7/10/2018
Tony C. VERIFIED CUSTOMER
Thanks for the excellent service!
7/9/2018
Sharon G. VERIFIED CUSTOMER
Kenneth is a very friendly ans honest person. He was very informative and helped explain everything to me so I could understand what was going on with my car. When the car was ready to be picked up, he called me twice to make sure i would be able to get the car on time. When he foubd out i wasn't going to be able to puck it up before closing, he offered to leave it with the front desk so i wouldn't be left without a car. Thanks Kenneth for being such a great guy.
7/9/2018
ANISHA W. VERIFIED CUSTOMER
I financed my payment for brakes through sunbit. Jonathan checked 6 mos and I told him 12. Didn't realize it until I left and got the email
7/9/2018
CESAR R. VERIFIED CUSTOMER
Mr. Ortiz was very informative and professional. He made my first service experience with Nissan a great one. I will definitely return to Cerritos Nissan for future service.
7/9/2018
Felecia H. VERIFIED CUSTOMER
Tony was great very professional
7/8/2018
Paolo D. VERIFIED CUSTOMER
Luis is very helpful as soon as I arrived at the service parts section but the people that services customers cars are slow Luis had to call them I believe 4 times just to get my car it was 112 degrees that day and j was getting fraustrated i hooe next time this will never happen again ill say if i rate my visit overall from 1 to 10 ill give it a 5
7/8/2018
LYNGRA A. VERIFIED CUSTOMER
**** you
7/8/2018
John B. VERIFIED CUSTOMER
Very helpful, great job, thank you
7/8/2018
Ed K. VERIFIED CUSTOMER
Toby is awesome , but the cost of repairs is exhaustingly ridiculous. I still use Cerritos nisss because I want my car to be in tip top shape. $500 to repair a door is insulting. Regardless, my door is fixed and I don’t have to worry about getting in my car.
7/8/2018
Michael A. VERIFIED CUSTOMER
Had an appointment with another service adviser yet Jaime was great treated me with respect and great customer service
7/8/2018
Elexis S. VERIFIED CUSTOMER
Service was great.... Keep up the good work
7/8/2018
ALEJANDRO G. VERIFIED CUSTOMER
Excelente
7/8/2018
Jacquese M. VERIFIED CUSTOMER
Luis provided very good customer service. Answered all my questions.
Was thorough with the care of my car.