Joe did a nice job getting me in for an unscheduled grease and oil change, replacing my turn signal light, and washing my Jeep in spite of the mayhem of the Waste Management Open Golf Tournament out his front window!
2/11/2023
Matthew T. VERIFIED CUSTOMER
Kyle was GREAT!! Went the extra mile for us. Really appreciated him.
2/11/2023
Jason R. VERIFIED CUSTOMER
I didn’t have an appointment but my repair was taken care of quickly. I’ve spent longer at dealerships when I had an appointment.
2/11/2023
Jeffrey S. VERIFIED CUSTOMER
Richard was great, very professional and made me feel welcome
2/11/2023
Mike W. VERIFIED CUSTOMER
John is the best!
2/11/2023
Fynn M. VERIFIED CUSTOMER
10/10
2/11/2023
Joseph C. VERIFIED CUSTOMER
Joe was awesome!!
2/10/2023
Iain K. VERIFIED CUSTOMER
I have a 1/2” binder of notes, time stamps, emails requesting updates (10+), escalation to RAM Cares…to Theresa not following up re Customer satisfaction etc.
Three times and over five weeks my TRX was there dealing with a coolant loss issue and odor, initially dismissed as “they all smell like that”
Todd/Service Director ultimately took point and helped but my chronicled experience and the systematic culture of apathy was underlying.
As a customer, actually a conquest customer (two Ford Raptors prior)…it’s insane how much I had to get involved and escalate concerns
I will gladly meet and provide it all as I’d prefer to be an Airpark RAM customer in the future. The large cold coffee cup left in my TRX at pickup days ago was another “canary in the coal mine” of nobody caring. Bystander Effect.
2/10/2023
Andrew S. VERIFIED CUSTOMER
Kyle was friendly, courteous and professional in the service he provided me. He is a great asset to Airpark Dodge & Jeep. I will definitely be back!. A. Patrick Sheahan
2/10/2023
Melvin P. VERIFIED CUSTOMER
Daven Anthony is an excellent service representative and is extremely helpful, knowledgable, and courteous. I really enjoy working with him on my service requirements.
2/10/2023
Georgia H. VERIFIED CUSTOMER
Anthony was Great! Very personable and professional!!!
Georgia
2/10/2023
Ben E. VERIFIED CUSTOMER
Joe was awesome, very understanding and efficient
2/10/2023
Blayne L. VERIFIED CUSTOMER
I just bought a Lexus 2021 450hL from your company because of great service and a 12-year great relationship with Scott Monge.
2/10/2023
John B. VERIFIED CUSTOMER
RG
2/10/2023
Daniella L. VERIFIED CUSTOMER
The service was amazing! A big shout out to my service adviser Ronnie Crowe, he was very helpful and made my service a breeze. I would recommend this dealer to all my friends and family. Thank you!
2/10/2023
Wayne F. VERIFIED CUSTOMER
Richard is awesome! Kept me well informed about fix and realistic expectations.
Airpark Jepp has been my goto for Jeep work since about 2010.
2/10/2023
Sally E. VERIFIED CUSTOMER
Always a pleasure dealing with John.
2/10/2023
Alonzo C. VERIFIED CUSTOMER
Great service
2/10/2023
Nicholas P. VERIFIED CUSTOMER
Kyle is definitely 5 - star. He stepped up and paid for an inexpensive part and even single bolt installed it. Who does that as a service. In fact Kyle's colleagues who also represent the auto service industry misinformed and ultimately denied the warranty coverage said small part (R.O.# 655326 tech # 2384) who's the warranty clerk on duty? Owners manual page 88 states part was used as per designed yet failed. Awesome Kyle took it all for the team. There's value in people like Kyle (I've been in the industry many years).