Everyone was awesome!! Nick was very professional and truly listened to my concerns. My car feels like brand new. Thank you.
2/9/2019
Terry E. VERIFIED CUSTOMER
Derrick is awesome!
2/9/2019
Ben R. VERIFIED CUSTOMER
Every experience ive had with your establishment has always been genuinely helpful
2/9/2019
Brian D. VERIFIED CUSTOMER
George did a great job and the check-in process was extremely streamline efficient and easy. I feel that I was provided with honest service and although I'm not typically a fan of getting my work done at dealerships, I will be back to this one.
2/9/2019
Michael N. VERIFIED CUSTOMER
Jeff was great, I had no complaints specifically with him. I was not completely satisfied because when I picked up my car while it was below freezing and snowing I discovered that the window indexing had not been recalibrated and the windows would not go up all the way after shutting off the car. So the car had been sitting outside in those conditions with the window opened slightly before I picked it up and I thought it was an electrical issue until I made it home and consulted the owner's manual.
2/9/2019
Craig M. VERIFIED CUSTOMER
Good & Quick
2/9/2019
Ryan B. VERIFIED CUSTOMER
Very friendly and knowledgeable staff that is willing to go the extra mile. Hesitant to do any unnecessary work, but more than willing to to make sure everything is done correct. I will take my 2008 Wrangler and my 2015 Grand Cherokee to Mike every time. Thank you!
2/9/2019
Mohammad B. VERIFIED CUSTOMER
Friendly and informative.
2/9/2019
Lauren P. VERIFIED CUSTOMER
Everything went well, was fast and friendly.
Although the mechanic team did not fill up my tires to recommended pressure which I had asked for prior to them bringing my car back, but the box was checked off that it was done.
2/9/2019
Rick P. VERIFIED CUSTOMER
Professional, polite and timely
2/9/2019
TOMMY L. VERIFIED CUSTOMER
Great service and a friendly staff.
2/9/2019
Deborah W. VERIFIED CUSTOMER
Jeff was great at keeping me up to date with the progress on my car. The lady who works with the loaner cars was really good explaining the process and unique features of the loaner car.
2/9/2019
FRANCISCO O. VERIFIED CUSTOMER
Bob is really helpful
2/9/2019
Madison W. VERIFIED CUSTOMER
We were blown away by the service provided! We haven’t been provided much from Ford quite frankly...a bright spot in a nightmare.
2/9/2019
Bill S. VERIFIED CUSTOMER
Jason was fantastic. He tried his best to make sure I was notified of the status. But a 2 hour 45 minute oil change with an appointment is too long.
2/9/2019
ERIC T. VERIFIED CUSTOMER
I don’t do surveys!
2/9/2019
Tommy J. VERIFIED CUSTOMER
As I told the technician, I worked for Chevrolet as a certified mechanic at one time and retired in 2005 as a maintenance supervisor for JB Hunt. I also trained their technicians on troubleshooting electrical systems on Frieghtliner trucks. I told the technician my new 2018 Silverado has an intermittent electrical problem with the parking assist on the truck that works sometimes when u start the truck and sometimes it doesn’t. You might start it 5 times and it will come on then on the 6th time it doesn’t. Well I was told they couldn’t duplicate the problem. It worked fine when I left. I drove about 100 miles turned the truck off and now it’s not working again. I’ll take it to a Chevy dealer closer to my house. Hopefully they can figure it out while it’s under warranty.