Sheila was extremely pleasant I would recommend her to anyone very personable direct and again very friendly.
4/23/2019
Tim T. VERIFIED CUSTOMER
Paid a lot of money and my Jeep Wrangler was never repaired. You wanted more money to repair it without knowing exactly what the problem was—pay for your guessing game. Will never use or recommend your dealer again.
4/23/2019
Trent G. VERIFIED CUSTOMER
Andrew is an excellent service advisor and took excellent care of me. His level of service is why I continue to come to Grapevine Ford for my service needs. Well done, Andrew.
4/23/2019
Robert N. VERIFIED CUSTOMER
He was efficient and courteous.
4/23/2019
Heather S. VERIFIED CUSTOMER
Pete was wonderful! He listened to how this was the icing on the cake for me . How i just had to bury my brother and then husband was in hospital etc. he was so sweet and made me feel okay
4/23/2019
Pedro C. VERIFIED CUSTOMER
Cool service. Thanks
4/23/2019
Tamara P. VERIFIED CUSTOMER
Derrick has been awesome, any time I have had an issue he has looked into it and taken care of anything I have had concerns about. Customer service has been excellent!
4/23/2019
Aiman F. VERIFIED CUSTOMER
Jason Scaff the best example for the professionalism
4/23/2019
Richard C. VERIFIED CUSTOMER
Friendly, quick and efficient
4/23/2019
Jose M. VERIFIED CUSTOMER
Great service tank you
4/23/2019
Sherry C. VERIFIED CUSTOMER
Pete was awesome very polite great customer service that’s why I come here
4/23/2019
Johnny P. VERIFIED CUSTOMER
Pete went above and beyond to take care of me today, job well done, thank you
4/23/2019
JEFF S. VERIFIED CUSTOMER
Pete is the best.
4/23/2019
James A. VERIFIED CUSTOMER
Private purchased out of state Ford. Visited this location needing a Texas Inspection for New Registration purposes. Alfredo was very personable. The service was quick. Overall a great experience. I will definitely be back for any other car service needs. A+++
4/23/2019
Fred P. VERIFIED CUSTOMER
Pete did a great job ????????
4/23/2019
Aleyda B. VERIFIED CUSTOMER
Bryan is exceptional! Great customer service and hes gets us in and out quickly! Hes the best!!!
4/23/2019
Laurie V. VERIFIED CUSTOMER
THEY DID WORK I DID NOT REQUEST/OK AND THEY CHARGED MORE THAN I WAS QUOTED. HORRIBLE EXPERIENCE!!
WILL NEVER GO THERE AGAIN
4/22/2019
Tiffany C. VERIFIED CUSTOMER
Pete was amazing. So happy he was my service man. I had to come home and tell my spouse about how great he was.
4/22/2019
Carolyn R. VERIFIED CUSTOMER
Michael Lindley was amazing and kept me up to date on what wad happening with my car at all times. Thank you