Berkshire Hathaway Automotive Group

It’s always good service and response from Mr. Abbot.

Was very personable with my child, great service!

Excellent service

Jorge Hernandez was great to deal with. Thanks

I wound up at your dealership today because Nissan of Long Beach unexpectedly closed their doors. I called while standing in front of their shuttered service area and the receptionist told me Cerritos Nissan would take as soon as I could get there. I spoke to the gentleman that was parked in front of me that was also waiting for service and told him I was heading to Cerritos and he decided to join me. I was greeted by Tony’s friendly smile and professionalism. I immediately felt like I was in good hands. I really like the text updates as the service was being performed and no surprises at the end. But if I had to pick the one thing that will keep me coming back it is Tony. Good customer service from someone that is knowledgable in their field is a home run. He’s personable and makes you feel welcome the moment you pull up. Thank you Tony for taking a few minutes to be human and help ease the confusion that had started my morning at the closed doors across town. It might have just been part of your normal routine, but it made a big difference to me and gave you another happy customer that will now bring regular business to your dealership. Im sure the gentleman that followed me there from Long Beach will also come back as we discussed the prompt service from your team while we sat in the waiting room. Thanks again.

Tony was amazing as always.

Pete did everything he promised and it was done in the time he stated.

No comment

Andrew is great however the wait, even with an appointment, is way too long.

Very good

B was friendly and professional. No fault of hers, the part my car needs had to be special ordered. So the service to my camaro won’t be completed for another week or so.

Aaron is the best. Slight problem with my charge. Aaron took care of it promptly.

Laura kept us updated on the status of our service and worked hard to find an intermittent problem!

Andrew was very professional and friendly! I would recommend him to anyone & will request him again

Pete did a great job!

Fantastic service and value. Delivered days before I anticipated. Couldn’t be happier with the job your team did.

Pete is awesome!!!

Nobody's fault but my own. Needed a loaner, not available, got to drive back from Clinton to service truck.

Fast service and great job

Bryan and the team addressed all my needs particularly a difficult intermittent problem