Mike is an asset! He has always taken great care of my needs and our family's vehicles. He is my go to guy. Thank you Mike!
7/17/2019
Kevin K. VERIFIED CUSTOMER
Best experience yet.
7/17/2019
Vincent A. VERIFIED CUSTOMER
Checked over my vehicle with recommendations some of which I had forgotten that I was in need of repair.
Much appreciated
7/17/2019
David H. VERIFIED CUSTOMER
Rimmel did a great job. He was personable, knowledgeable, and attentive. Top notch.
7/17/2019
Michiyo T. VERIFIED CUSTOMER
Very nice service advisor
Would recommend the place
7/17/2019
Jennifer And. VERIFIED CUSTOMER
Sheila did an excellent job. Everyone that K was in contact with was attentive and efficient.
7/17/2019
Orlando R. VERIFIED CUSTOMER
I been going to midway Chevrolet to take care of my car and I made Hugo Sanchez my go to every single time, he has always been what I would call a 11 out 10 service since he always gets the job done and more letting me know my car needs. One time only I let someone else take care of me and even complain about bad communication and never again when to anyone else. Hugo Sánchez ability to speak Spanish helps indeed and he's services have always been on point.
7/17/2019
Tom B. VERIFIED CUSTOMER
Very good
7/17/2019
Emily K. VERIFIED CUSTOMER
B is always knowledgeable every time so far. I feel like Im in good hands.
7/17/2019
Antonio G. VERIFIED CUSTOMER
Jamie Nava did a great job on helping me thank you
7/17/2019
FELICIA B. VERIFIED CUSTOMER
I left a message for my service rep and I was disappointed that I didn’t receive a call back from him. It seems they don’t double check the air pressure in the tires after rotating them. This is the second time that it has happened.
7/17/2019
JANIS O. VERIFIED CUSTOMER
I was happy with the service
7/17/2019
Traci B. VERIFIED CUSTOMER
Josh was great, I appreciate that he kept me informed of what was going on and when my car was ready.
7/17/2019
Douglas W. VERIFIED CUSTOMER
Grapevine Ford demonstrates a genuine concern for customer satisfaction.
7/17/2019
Richard B. VERIFIED CUSTOMER
When I arrived at 10am Monday I was somewhat skeptical of your process- cars were going every which a way and there didn’t appear to be any service people around —- about 10:20 the line started moving and very attentive, helpful people we’re available. Laura was very professional and thorough to the extent of shuttling me home when your shuttle people were short staffed. Thank you for a painless warranty repair.
7/17/2019
Jose S. VERIFIED CUSTOMER
They didn't do the work well. My car didn't cleaned it well as it's supposed to be.
7/17/2019
WADE C. VERIFIED CUSTOMER
Bryan is an amasing young man! Every dealership would be so lucky to have such a concerned employe. A truely pleasant experience !
7/17/2019
Jack M. VERIFIED CUSTOMER
Bridget takes care of the problem, she represents Ford very professionally.