Customer service is terrible! After years & 5 vehicles purchased its time to find a new dealership that cares about their customers!
7/27/2019
Amanda B. VERIFIED CUSTOMER
Thanks
7/27/2019
Phyllis C. VERIFIED CUSTOMER
They are willing to help every time I’ve ask.......
7/27/2019
Freddy P. VERIFIED CUSTOMER
I arrived at my appointed time. 7:00 am, and my original service agent was late so I had to wait for the first availabe agent. Sometime later they took my truck in for the recall software update but that took till about 10:30. I also had to seek them out around 10:00am to ask what was taking so long. When they called back I decided to wait for the car wash but did not leave till 11:30 am.
That seemed a very long time since I had been there since 7:00am.
7/27/2019
Charles J. VERIFIED CUSTOMER
The service department was great and very professional.
7/27/2019
Thomas P. VERIFIED CUSTOMER
A lot faster than usual! Love that
7/27/2019
Roger C. VERIFIED CUSTOMER
Chandler took excellent care of our vehicle needs. He even went above and beyond our expectations and helped our family with a loaner vehicle so we could continue traveling to St. Louis so we could get to our child’s doctors appointment at the children’s hospital. Thank you so much!!!
7/27/2019
Daniel W. VERIFIED CUSTOMER
Austin was great.
7/27/2019
ROSS D. VERIFIED CUSTOMER
Great customer experience
7/27/2019
MANUEL U. VERIFIED CUSTOMER
Andrew is great
7/27/2019
Robert D. VERIFIED CUSTOMER
Eddie did an outstanding job of customer service! He did everything he could to make sure that we were completely satisfied.
7/27/2019
William H. VERIFIED CUSTOMER
Andrew Shannon did a great job today hand gave great customer service.
7/27/2019
Holly R. VERIFIED CUSTOMER
The customer service here is top notch. Someone is always checking on you while you are waiting offering coffee or donuts. They will give you updates on the progress of your vehicle and make you feel very welcome. We drive 2.5 hours to this dealership because of their outstanding service.
7/27/2019
Kevin B. VERIFIED CUSTOMER
brenton is dope, he made my service fast, was polite and prompt. I always bring my girlfriends car to reliable because of people like Brenton. give that man a raise. he deserves it.
7/27/2019
Sharon H. VERIFIED CUSTOMER
Friendly and helpful as always
7/27/2019
JOSEPHAT B. VERIFIED CUSTOMER
Horrible customer service. The worst service I have ever received in my life
7/27/2019
Destiny S. VERIFIED CUSTOMER
Though it took longer than expected, I was kept in contact with and got my vehicle back good as new. Thanks!!
7/27/2019
Jim C. VERIFIED CUSTOMER
Professional service
7/27/2019
Anna R. VERIFIED CUSTOMER
Bryan was great! He kept me informed on my car.
The Zaktek service was horrible! I have pictures to show that the leather was not conditioned. I have had great experience with the Zaktek service in the past 6 times, but this time it didn’t look like it was conditioned or they did anything. I tried calling back to talk to someone the next day, but they took my name and number. No one called me back. I will be out of cell service for a week but I would like to get my car in for another service to get this taken care of. My cell is ****-****-xxxx.
7/27/2019
Michelle L. VERIFIED CUSTOMER
I had s great experience with the AirPark team, courteous, thorough, and quick. What more can I say, other than I wouldn't go anywhere else.