I had an appointment and it took over an hour to have one new tire installed. Was told by my Lexus person everything takes at least an hour... might want to work on your customer service
10/5/2019
Frederick L. VERIFIED CUSTOMER
Returning phone calls and text messages somewhat lacking, but over all it was fine. I love the vehicle.
10/5/2019
Mohammad B. VERIFIED CUSTOMER
Very quick and professional
10/5/2019
Jeffrey P. VERIFIED CUSTOMER
Always a great experience with wonderful service. Thank you!
10/5/2019
Jim B. VERIFIED CUSTOMER
They did what I ask to be done
10/5/2019
Jeffrey I. VERIFIED CUSTOMER
all thanks to Charlie. great communication!
10/5/2019
Caliph H. VERIFIED CUSTOMER
Professional, knowledgeable, and friendly are all words I would use to describe Eric. From the moment he greeted me to the end of the appointment he provided a truly exceptional customer experience. I’m tempted to say the best experience I’ve ever had at Nissan in my 10+ years of coming for service.
10/5/2019
Christina P. VERIFIED CUSTOMER
Excellent Service!
10/5/2019
Steven M. VERIFIED CUSTOMER
Daven Anthony is a superb Service Advisor.
10/5/2019
Robert L. VERIFIED CUSTOMER
From start to finish, it was ezcellent
10/5/2019
MAUREEN V. VERIFIED CUSTOMER
Logan was very helpful today and made sure everything was taken care of on my car. Excellent service!
10/5/2019
Robert O. VERIFIED CUSTOMER
Super Excellent
Could not be better!!!’
10/5/2019
Doreen Jo. VERIFIED CUSTOMER
Mario was great. I had an urgent need and he took care of it. Also your device team was exceptional. I would definitely come back and recommend Cerritos Nissan.
10/5/2019
Kris M. VERIFIED CUSTOMER
Drew Jacobson and amazing service writer.
10/5/2019
Gia H. VERIFIED CUSTOMER
Jon is the best. I wouldn’t consider going elsewhere because of him
10/5/2019
Harold J. VERIFIED CUSTOMER
Mr. Lugo is always professional and courteous. He has so far been the best service advisor I’ve had. Thank you
10/5/2019
LAURA B. VERIFIED CUSTOMER
Great job Jaime!
10/5/2019
Sharon B. VERIFIED CUSTOMER
Alwsys courteous and informative
10/5/2019
Sandra S. VERIFIED CUSTOMER
Customer service is like going to the Ritz Caralton!!! Scott is knowledgeable about Lexus and all cars. Your not talking to someone behind the desk, more like a car expert. Most of all you have my trust and thats more valuable than my money!
10/5/2019
Ivaylo I. VERIFIED CUSTOMER
Jorge has been absolutely amazing, by far my favorite rep to do business with, always going above and beyond to provide excellent customer service and meet my expectations. I would highly recommend him to anyone, anytime!!!